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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great ROKU TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to installing on wall and stream movies and TV programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, knowledgeable, courteous and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were timely, knowledgeable, courteous, thorough and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In with the new, out with the old.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed my old Television and the box for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't here for set up, but husband said it seemed to work out well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set-up TV Stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three requests I finally was assigned an agent that took the time to call me and arranged to be at my home at the arranged time to set-up the TV stand. The agent did the work he was instructed to do. I am satisfied with his work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is great and the colors are very vibrant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very knowledgeable. Set up was quick and everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great way to set up the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setting up and going through the features of the smart tv was most helpfull

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a clean and professional job. Also, worked carefully and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected and set up tv in no time flat and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They show up on time. Answer all questions and are very patient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad friendly and quick.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my new TV quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with my install very quick and knowledgeable ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice job. Quick and clean. Polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1800geeksquad helped me set up my printer. Couldn't have done it without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional clean and explained everything to me .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was very knowledgeable and quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job in setting up my new TV and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then I actuallythought it would d be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Everything went as planned and had a fantastic experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let Geek Squad install and just sat back and relaxed and asked questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lived up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always done a great job for us. They did not disappoint this time.

    I would recommend this to a friend