Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth the $$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Paying for the setup on this was well worth the money. I didn't have to mess around with cables or settings they knew what needed to be done and went over how to use made this more enjoyable experience
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech reps were personable, knowledgeable and efficient. They really did a terrific job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Beautiful picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Geek Squad came in, hooked it up, made a few adjustments and a perfect picture instantly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Top installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, courteous, knowledgeable and Covid compliance.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, apologetic for being late due to high demand. Very quick and thorough in the setup
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best money spent!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man who delivered and set up the new tv was perfect!! He took the box and was in and out so fast!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery workers were great! They had brought a tv that was damaged, took it back with no problem. The same workers brought the new one, got it set up with the antenna, got me comfortable with the remote and commands. They were excellent and I would be happy if they brought something else that I might buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great experience: installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Roland from the Geek Squad completed a great installation, answered all my questions and was very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
BLU RAY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EASY TO USE AND GIVES QUALITY PICS. LOVE THE SIZE FITS WELL IN THE CABINET
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setting up a 55" television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Arrived when they said they would and were fast working and kept me informed. Explained what they were doing and asked if I had any questions. They were friendly, skilled and knowledgeable. My television was up and running quickly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Glad I used the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I finally had enough of Xfinity cable and wanted to try out streaming (Hulu, Netflix, Espn+, etc.]. Since my TV and receiver were both over 15 years old their technology could not stream without using an attached device. Since Geek Squad set-up my old home entertainment system, I decided to use Geek Squad to come out and perform a free in-home consultation with recommendations on product options to purchase. Based on their recommendations I purchased a new TV, receiver and 4K disk player (I have over 1,600 movies in my collection). They delivered the TV, I picked up the smaller items, and set-up my new home entertainment system. The two technicians were very professional and answered all of my questions. I am very happy with my new home system and glad I used them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great installer but a bit pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our installer did great work in very little time. The only reason I gave the service 4 stars instead of 5 was price. At this rate the Geek squad is at least $100.00 per hour.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came and installed my tv and soundbar. He was very nice and efficient. Worth the cost.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job delivering and installing the tv and explaining how to use the smart tv. I always use the geek squad
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The TV Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young men were very polite, helpful and very handsome looking. I like your Geek Squad employees for all of our purchase from Best Buy from our kitchen appliances to PC’s. The agents set the TV on our entertainment center and made sure it was secured.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Next to Apple, the Geek Squad has been the most reliable service organization I have used for years. They always get the job done. They are always honest about how to maximize the value of your existing and future purchases. They always exceed expectations. And I have used them a LOT. This last time was no different. TV delivered, installed, cleaned up, done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my television quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reinstalled my Comcast package to my new smart TV, including the ability to record on the DVR. This smart TV is excellent and has many programs included. They adjusted the color. What a superb television this is. I am very pleased with the product and the professionalism of the installation team.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Happy with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy I chose delivery and setup. The agents were experienced and courteous. They worked quickly and made sure I was happy before they left.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy connection and set up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our large TV was set up with two geek squad members with easy explanation function of new big TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The delivery team was terrific.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This set up team was excellent. Took a very small amount of time to set up TV, and connect it to my WiFi account. They explained how to solar charge the remote control, and then took all of the packaging material away.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
