Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 18,760 reviews
Rated 5 out of 5 stars
great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These people are and were Very informative and very professional. They were very prompt and the installation was very quick and done with ease and no mess.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
3rd Party Contractor Instead Of Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We had a 3rd party contractor set up our 55” Samsung TV instead of the Geek Squad. We had no prior knowledge that it wouldn’t be the Geek Squad. Still, he did a good job in bringing in the tv , setting it up and showing me and the wife on the controls and remotes.
The only negative was he wanted to log us in to our internet. We were uncomfortable with him doing that. We did it ourselves but he still wanted to watch us put in our router password. After he left, we changed our router password. Can’t be too careful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad guys installed my new TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The 2 Geek Squad guys came last month to install my new 32 inch Smart TV, explained how it works, took away my old 20 inch TV,they were very nice and helpful Sue
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Super Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents had our TV and stand assembled quickly. They were meticulous. Very knowledgeable, answered any questions, and made sure we could run everything prior to their leaving. Great team. Highly Recommended and Appreciated
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Tv set up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The geek squad set up the tv in no time and are very polite people
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad installed my TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very polite ,friendly , efficient and knowledgeable crew quickly installed my new TV set. Very satisfied with their service and professionalism
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Home Set Up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased .............. knowledgeable, efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Well worth the money!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Yhe installers arrived on-time and called me from their previus stop to give me an alert. They were personable, worked quickly, answered all of my questions and left not a trace behind. Very pleased!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad wa very pleasent to work with.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents arrived at the stated time. They knew exactly what to do and went about theirr business with a very pleasant manner and left everything clean and proper. Answereed all my questions and explained everything as they worked. All and all a very good experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This service was for my parents' 50in TV. Service tech was great and updated me throughout the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad technician was excellent.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad Technician was excellent. He was very knowledgeable and professional. He answered any question posed and readily solved any problem.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Set up and delivery
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Antiono is the best. Everything works just fine. Clean hook up on all my stuff and tested everything and showed me how and why to use the controls.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
TV installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Anthony delivered and set up my new TV and took the big old non-working one away. He connected the new one to everything and showed me how to use it. He also set up my new Roku at later appointment and showed me how to use it. I'm very pleased with the service. Everything is working perfectly and I am enjoying my new setup. Anthony is very knowledgeable and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
High Quality Installer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician installed my TV in a tight fitting cabinet in addition to hooking up a soundbar, cable box and DVD and VCR. The DVD and VCR had composite cables that required an adapter for the HDMI ports on the TV. He was very thorough and patiently answered my numerous questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Fixed My Sound on Home Theater
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad came & checked out my sound settings (which I admit, I messed with) and restored my sound settings to something MUCH desireable. Thank you for that because it was driving me crazy. I had more bass than treble and background sounds louder than normal. Should have called them in the first place to have them adjust the sound to our liking.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
Had 2 sets - First excellent - Second okay
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First set of techs were excellent. They went through all the settings on the TV, connected my devices, remotes, etc. Had to exchange TV which was easy but second set of techs sort of rushed in and rushed out. Didn’t offer to set up my directv or roku remotes to control the TV like the previous techs. Thank God I knew how to do it or it would have been a needless call to tech support. Both sets of techs clean and took everything away as agreed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Great installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The crew was excellent and efficient. Walked me through the entire setup process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great install by Geek Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The guys did a great job setting up my TV. They were efficient, pleasant, helpful, and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Home Service from the Squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We scheduled this to help with TV setup and installation.
Turns out the installation was very straight forward and we were able to do it easily ourselves. We cancelled the home service, and that was very easy too! The Squad was great!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great and knowledgeable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The gentlemen who unboxed and set up the TV were great. Even though all they did was bring the TV, they took the time to show us how to get the best picture and sound from our existing setup.