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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 810 Showing 16,181-16,200 of 18,776 reviews
  • Rated 5 out of 5 stars

    love ❤ my 55 inche tv on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work and the workers were very professional. Receiving many compliments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and friendly service. They set up the tv fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home setup was done on time, and was very professionally handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and patient installers. Treated our home as if it was their own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ver fast service, very helpful, and on time. They give you notice before they come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They hooked up two TV's for me good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up two TV's for me good job. I would recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone. Go to your Bestbuy and use these services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent and cordial tech that helped set up and answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the Geek Squad for any of my component hookups in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 50 " TV set up and running perfectly - no problems. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are on and do outstanding work and answer any questions i have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done very efficiently.The workers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were personable and did a good job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was PERFECT SCOTT that put everything together was SPECTACULAR!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frank and Richie did a wonderful job while explaining all functions of the system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great television for me. Always preferredSony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient. Friendly. Very Knowledgeable. Very happy with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for install and programming of report for my mom. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of hooking up my TV to my sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, Wiill use again. Accept this review, I am done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and helpful. You’re lucky to have them

    I would recommend this to a friend