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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Polite, knowledgeable, timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled, were courteous, setup timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tec was friendly and when the install was done explained it all to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up and connection was performed in a very professional and timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They came and got the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and they take their time to fix / install the product properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICK SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That Geek Squad friendly on time and very polite got the job done in no time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with tv stand which has defect on doors which is not closing properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality for what it’s worth. I have a small town house and didn’t want anything crazy big this is a great starter TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to make sure I could operate all equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's so nice and courteous. Able to answer all questions I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks again for your help!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers (2) were very quick to install our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Mounting service men came out on 2 occasions and did an awesome job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I had my TV for over a month and I had no problems, so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for them to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped with moving and then mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squade knows what they are doing - Strongly recommend their services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Kenneth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted tv and connected all components to existing equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They installed the mount and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill arrives on time he was very respectable and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, but not same or next dat service, which I can understand in this covid time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who provided this service were very knowledgeable and helpful.

    I would recommend this to a friend