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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 814 Showing 16,261-16,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very efficient, neat, -great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced TiVo connection with HDMI cable behind the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with a tv install for my mother at her condo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! The Geek squad guys were so helpful and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very professional and friendly.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad insured I understood how my Smart TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had a better cable box I would not be having minor trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was the best. Did the install all by himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member was early, polite and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad makes it easy and simple to get my new TV set up. Always a great job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stand up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and solved my problem not being able to use a wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have it ready to use so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was really nice to have everything connected and working so fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and set up my 65" TV and did a wonderful jobl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV and connect Components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the component portion of the TV Mount. Geek Squad did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Sqaud. Great people and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient! Im not good with any tech and these guys made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service,prompt arrival, courteous, professional, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took him no time at all. He was very fast and helped solve the cord issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was right on time, and set up went well, no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician explained everything to me. Kind and courteous .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up took no time at all. Very professional and walked me through basics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve the technician was very knowledgeable about the equipment I purchased

    I would recommend this to a friend