Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 18,776 reviews
  • Rated 4 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast I was like wow your done already so I had to review the how too’s bit it worked out great in the end. Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional service. Very knowledgable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs are always great. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely knowledgeable, helpful, and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly and helpful. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! I couldn't have done it myself and now I know it is done well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sporting events

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. Picture clarity is very good. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a home-based entrepreneur that is retired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected everything including my firestick. Gpod job.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    polite and informed techs. Installed everything properly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy that I had Best Buy set up my tv! You should do this too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they really do know what they are doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are true pros. they came ontime and made sure all was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did exactly what they said they would do. no hassles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting all three televisions in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product & Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items worked well and the Installers were knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was made even for items I didn't purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and very helpful explaining ouhr TV features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fairly good installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the geek squad did was good, however, they could not do the whole installation and I had to have Verizon come out and connect some cords for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex set up was seemingly simple for these guys. I am so impressed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech should have noticed frame is off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m home service was great but the top frame is loosd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Super clean, super professionals. I was very impressed

    I would recommend this to a friend