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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 817 Showing 16,321-16,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a Samsung TV. This is our 3rd. Color is unbelievable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure whose fault it was, but the TV did not work after the Geek Squad left. We tried to contact them, but could not. They said they could not connect all our devices to our new TV. The TV turned itself on when we walk into the room. It did all kinds of strange things. We decided to return the TV to Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good set and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the expertise the Geek Squad people who set up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an exceptional job hooking up my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, personable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very professional, knowledgeable, and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable technicians

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed everything perfectly and cleanly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE love this TV 75" is the way to go. Pest picture, great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, cleaned up everything but did not connect TV to the internet and could not figure out how to control the soundbar. Otherwise, great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for my den!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One needs to only see this in action once to know it was a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t have to anything very fast working and knowledgeable guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch TV installation and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable personnel and efficient, education provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad set up all my devices and made sure they worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv'e used geek squad in the past and they always done a very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick,efficient, polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, knowledgeable,polite, took extra time to explain technical info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I should have done myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I would have saved this part for myself. Expensive option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waitng on my tv,still

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted my delivery sooner. Not real happy about having to wait a week. Supposed to get a 50 dollar certificate for purchase of a different item. Still haven't received it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer was very knowledgeable, efficient, polite - would use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install took 15 minutes...overpriced for the time required to install...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ON TIME AN FAST REMOTE HOOKED UP SOUND BAR EVERYTHING WORKS PERFECT

    I would recommend this to a friend