Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Something good, something not so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was hooked up. However, the cable was not working when the tech left. When the tv was finally turned on, it was stuck on channel 14 with no way to change it. No instructions on how to fix it. The remove that came with the tv does not change channels, only the volume button works.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two geeks who delivered my oled really knew what they were doing!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
fast explan what they do
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.connected all my things to tv speekers. and dvdplayer
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came in and did what they had to do, he was professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job very help full
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very help full. You have a excellent employee.....
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The person was very knowledgeable and very easy to communicate with .
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech did a neat, thorough job and answered all my question's.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellentl
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job. Everything worked as expected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed sound bar quickly and efficiently
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Better TV in the master bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by Eric and Scott to switch around my new and old TVs.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Needed the help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad made it easy and simple for me. They were professional and neat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
YAY Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad never disappoints...high quality people and workmanship.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
tv a ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.but the set up i paid for was quite not what i expected for Best Buy folks. Still have to us all my remotes to operate. ???????????????
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, efficient agent . Caring to senior citizen?
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, friendly and high quality service. I would highly recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very personable and he knew his stuff! The only snag was that I was sold the wrong remote to work in our cabinet, so I had to back to BB.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
UPGRADE TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORLD OF DIFFERENCE WATCHING THIS TV. SHOULD HAVE DONE IT SOONER
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad arrived on time and did not cut any corners. Very pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed wall mount for my television done great with no wiring showing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great for the price of the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and great for the price works well for the price
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
