Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fabulous TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung picture clarity is great. Extremely happy with purchase.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Things goes well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my tv and ps4, internet and cable..
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did great... Only issue I had was the delivery guy was real late... Other than that I was satisfied with the service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Excellent Customer Service - Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service and setup by the Geek Squad team!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service from Geek Tech with troubleshooting my tv and remote
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great setup guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen who set up our tv were very polite and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got all my Tver connect and done right the first time without any issues
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly guys but they were not able to get the remote to work completely and they were trying to get me to buy a universal remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service, BB made sure I understood the process.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very profesional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They take the time to make sure you understand what you need to know.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they were very knowledgeable and helpful also on time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were so patient and explained the set up of the new smart tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time great service so informative and helpful with all.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew was prompt, professional and pleasant. I would recommend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job everything went great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Everything looks great. Pppppppppp
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They installed a screen protector on my new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed a screen protector on my new phone and it's perfect.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Geek Squad Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service by Stephan and JD from the Greenville, NC store.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy did a great job mounting my TV. Both were knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Friendly installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel that the installation was not complete since I didn't get the cable clips that was to be included in the product purchase
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smooth!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you BB!! Keep up the good work!! You have a customer for LIFE!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
