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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 823 Showing 16,441-16,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job setting up my Tv, fast, efficient and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver people were on time and did a great job setting up the tv's...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Well everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I but all my electronics at Best Buy its my only place to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and on time...set up very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors, sound and voice remote control are user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I said it all in my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    previous audio review. I don't like paying the fee but well spent. IMHO

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SamGeek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and connections. Due to Covid, training was minimal. Need to get some training.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Salesman was OK at the Best Buy store but the delivery people were in & out much too quick. They basically hooked up the TV & left not explaining the features of the TV or detail on using the remote. I was very disappounted, paid a good bit for the TV, belonging to Total Tech & have spent a lot of money with Best Buy down thru the years.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Square set up my 120" and did a great job. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful, being elderly we need all the help we can!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up new TV explained about the remote. Etc,,,,,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv and stereo surround sound...took 2 techs but got it done

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd party insed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well., except sone sound bar does not shut down when i shut off the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new smart LG TV and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very helpful and timely service. Professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with the smart Fire Stick TV. But guess I need to move into the 21st century

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well done and answered all questions. would gladly use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Makes It Look So Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad Geek Squad did all the connections. Now I know is is right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried their best bless their hearts professional folks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked and set up TV in no time, made sure we didn't have any questions.

    I would recommend this to a friend