Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st attempt by Best Buy could not get working. 2nd time still problem then they brought in a specialist and now everything working OK.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did everthing right and i am very happy. I would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
It's great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it and the service was awesome. It worked out very well for me
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional very quick, friendly you think of compliments and insert here
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Joseph TV guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joseph from the third party you farm such work to was good
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT SERVICE THAT A HOMEBOUND PERSON CAN USE WITH CONFIDENCE
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 best young men to service your home. Well knowledge quick clean.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great color on tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer wad friendly and helped with final placement on wall
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome support, training and set up was awesome. Highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service, knowledgeable technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who is technology challenged I really appreciated this service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and Install went as promised. No Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and Install went as promised. No Problems were encountered.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad did an excellent on 10-12-2019
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.agent did exactly what I wanted. thank you best buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pleasant and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installer was pleasant and efficient at his job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smooth Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great, friendly and fast....They were also very clean...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to have this service done when adding a tv wall mount service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend them to my friends and family
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Hands off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let the pros do it...happy I made that choice...nice time saver
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, friendly and able to answer all my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great cuatomer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like how they asked me where I wanted my tv before they mounted in wall.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
TV Setup went well except Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought a Samsung SUHD 4K 8000 Series TV and also bought a Samsung 2.1 Soundbar K-450. The TV setup went well but the soundbar has wireless capabilities and it would keep cutting in and out. We ended up having to connect it with an optical cable to the TV. The geek squad said it was interference from other appliances in our kitchen which I had never heard of before. So the wireless option for the soundbar is void.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
