Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional service, professionalism, and everything worked perfectly!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy provided great customer service throughout the process of arranging service and then completing the service
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Awesome, tech was the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything perfect! I recommend Geek Squad to everyone.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well done on the set up great job and this is a pain
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been completely satisfied with the assistance from Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad are fabulous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, professional, courteous and extremely knowledgeable!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were timely did a great job and explained system so i understood
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was done efficiently and on time I highly recommend them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv to devices with no problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came when they said, were polite, neat, and got the job done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and professional., will recommend and would use again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service and on time. people were very courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes geek. squad installed my tv quickly no problems
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Quite a hassle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the tech people finally arrived, they did a good job. Scheduling a tech service visit was a horrible experience!
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and thorough wall installation of TV and sound bar.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and set up was money VERY well spent! Thanks best buy!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
55" perfect for us!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent took careful detail setting up and explaining
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They did a good job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are so glad that we have the Geek Squad service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeble in setup this 65" Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technicians are very knowlegeble in setting up my 65" TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very nice and efficient. He could have had a little more knowledge. He was an outside contractor so I can't blame him
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
