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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 826 Showing 16,501-16,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great fast on time service with good quality work and no mess left behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mounting and installation. Would recommend my purchase to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Had a tv mounted and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted but unable to tilt also I was charged for the sound bar to be install. It's was just sitting on the chest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took their time and even ran a 30 ft HDMI cable for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecting mounting job by the agents from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job hiding all of the wires and mounting everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother could not have done without this service, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Workman assembled tv and stand fast answered any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad crew were very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and efficient, and knowledgeable. would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew their business. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth operation... setup tv, dvd & sound bar.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team Work, Courteous, Professional and On-Time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set up went pretty smoothly and the tv audio set up work fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free consult led to Tv mounting on wall and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. The Geek Squad made the setup so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was excellent in knowledge,professional, quick and honest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were professional, friendly and amazingly helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent having them deliver and set up. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could remember his name. Very patient with my 83 year old mom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV INSTALL WAS FINE EXCEPT FOR ONE THING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad man could not get the sound-bar to work via the cable TV remote, but the lady that installed the second one could.

    No, I would not recommend this to a friend