Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 827 Showing 16,521-16,540 of 18,776 reviews
  • Rated 4 out of 5 stars

    Very professional and courteous

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamar and Steward were very skilled at their delivery, setup and explaining the basic to get the TV going

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some minor issues but the squad was supportive in addressing issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys are all great. From the tv mount to fixing my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that set up system did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful set-up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing we needed to connect to the TV was the cable box but at least we didn’t have to do anything ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and courteous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were very helpful and knowledgeable great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, on time, and well explained

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed my desktop machine and removed two viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good delivery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work. The team was prompt and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Painless installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech was very knowledgeable and was accurate with recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and efficient. Really nice to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No mounting was requires. I bought the tv as a replacement

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it appropriately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Put together quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable technicians friendly and fast. Came within time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another good job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys at geek squad are very professional and get the job done fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was done quickly & I didn’t have to set the TV up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was phenomenal, very professional and very well trained

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time. Very good, helpful and explained everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and assisted me with streaming information...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and neat. They set everything up in a timely fashion.

    I would recommend this to a friend