Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 828 Showing 16,541-16,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians mounted TV and connected all my devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and very friendly, over all a big help. Only wish was that they spent a little more time showing features thru tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up everything and explained all the operations in great detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed in my bedroom as desired with the tilt and all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it done and done right!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Guy was awesome. Worked very hard and was vert competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup new TV and new WIFI

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done very efficiently and on time arrival. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time and set everything up quickly and correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job getting the tv connected and ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. It worth the money to pay. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool would highly recommend this service to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Geek Squad members were professional, courteous, & efficeint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation went well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent quickly installed the TV and set it up successfully to attendant devices except Bluetooth audio device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, efficient guys, very professional. So glad I opted for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery was quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeksquad introduced himself & was efficent & explained al well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything was perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working as we were told. Easy connect and good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wachful eye...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does my new 55" TV Samsung has hidden camera? If so, can it be closed?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good service, but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a good job connecting my TV in no time. However, the appointment was supposed to be between 8am-12pm, but they didn't get there till 8pm! I did not get any notification that there will be a delay. I had to keep calling them, and they only said that it will be a little while. An entire day wasted! If they are understaffed, the least they can do is let the customer know the realistic ETA.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    provides right hook up for K4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improved my new K4 TV its a must have for best viewing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient. Worth every penny !Extremely knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech on time, did excellent job, very thorough in explanations.

    I would recommend this to a friend