Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad installed my TV quickly!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians mounted TV and connected all my devices.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and very friendly, over all a big help. Only wish was that they spent a little more time showing features thru tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He set up everything and explained all the operations in great detail
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed in my bedroom as desired with the tilt and all.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Got it done and done right!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Guy was awesome. Worked very hard and was vert competent
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setup new TV and new WIFI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All done very efficiently and on time arrival. Would recommend
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was on time and set everything up quickly and correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job getting the tv connected and ready for use.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. It worth the money to pay. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool would highly recommend this service to everyone
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Geek Squad members were professional, courteous, & efficeint.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV installation went well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent quickly installed the TV and set it up successfully to attendant devices except Bluetooth audio device.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, efficient guys, very professional. So glad I opted for them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
delivery was quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geeksquad introduced himself & was efficent & explained al well
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything was perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working as we were told. Easy connect and good value
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Wachful eye...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does my new 55" TV Samsung has hidden camera? If so, can it be closed?
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Good service, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a good job connecting my TV in no time. However, the appointment was supposed to be between 8am-12pm, but they didn't get there till 8pm! I did not get any notification that there will be a delay. I had to keep calling them, and they only said that it will be a little while. An entire day wasted! If they are understaffed, the least they can do is let the customer know the realistic ETA.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
provides right hook up for K4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really improved my new K4 TV its a must have for best viewing
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and efficient. Worth every penny !Extremely knowledgeable!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech on time, did excellent job, very thorough in explanations.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
