Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 829 Showing 16,561-16,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended and the price was right .. set up and delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time and knowledgable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no questions asked or necessary. they knew what was to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the Geek Squad. They are very good. Go with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k antenna

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's also has a 4K streaming antenna will 4K resolution is wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job setting up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up tv was good but had audio problems after they left,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up for my headphones was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who came were very polite and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service; pleasant and very capable installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was completely satisfied with the tv installation. Geek squad was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came was great. He removed the old tv and set up the new one and showed my mom how to do everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad provided excellent service. I would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUSTANDING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad was beyond outstanding. On time, very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy helped me with the set up and explained very well, but I need to call because I can not get the remote to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and thorough and installers took time to answer all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed 70" TV on extended wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job, but it took a while to get the installation rescheduled after the initial try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Connection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took the Geek Squad little time to connect the tv. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Danny and his crew were very helpful in the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good selection of tv's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy my computer and accessories and tv's from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up in an hour

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong having the Geek Squad install and set up your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mounting tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and very professional. He did a great job.

    I would recommend this to a friend