Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
prefect service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in and did a wonderful job connecting our new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They unpacked and set up tv very good service from geek
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total control of our A/V system after this service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Competent and Friendly Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My TV is fabulous and the picture clarity is great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Was nice and fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a nice hook-up job,connected everything right!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this service! Great job TV looks amazing!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GREAT INSTALLATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO PROBLEMS WITH GEEK SQUAD ASSOCIATES; THEY WERE ON TIME AND QUICK
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service, very impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend using this service, very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bright picture even in a room with a lot of big daylight windows.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers were very efficient and informative when questioned
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great setup and I’ll never use anyone but the geek squad
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 1 out of 5 stars
Paid Way Too Much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was not unhappy with the agents who were here. However, I was very unhappy because I was billed twice for 1 visit. I paid $200.00 to set up a visit. It did not happen. It was cancelled at the last minute. I rescheduled another visit, and at the end of it a Paid another $194.00. I was supposed to hear from the Geek Squad management and never did. The squad at the store tried to help but were unable to do so. I spent over $580 total (including my Best Buy Membership) just to get my streaming service going. I will not consider using them again. If anyone would care to contact me from Geek Squad, please do so.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Easy fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connect was fast and right. Installer was knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Learned my tv is 4K ready but cable is not.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still learning the smart stuff this tv has to offer.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already commented on this with one of the other products.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Guys where Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy’s that came to install where excellent and on time!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad delivered and installed all TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good effort and handled the negatives when learned TV was cracked
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys showed up on time, were professional and fast
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great people and great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and explain very well, very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knew product features and even some more added bonuses
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
