Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 832 Showing 16,621-16,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Well done work and answered all questions well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Prompt, but explained the procedure carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time and explained everything about the new 4K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very efficient and pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The set up was invaluable.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Knowledgeable service people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this together with my TV mount. They set-up my system very neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television instillation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue. Professional installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new sony 50 in w/ 4 k is better then I expected. Super buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous.....very knowledgeble.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Contractor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An outside contractor delivered my TV, A young man by himself and if I had not be home he would have been unable to deliver or set the tv in place. The young man tried hard but was not trained properlyor have the proper equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for new TV. Beneficial for smooth TV operational purposes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was offered a 5 year geek squad protection plan at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT JOB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job was done professionally and quickly and was fabulous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, very friendly and great service, thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival nice workers great job they knew their job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is awesome. Did a perfect job in installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome stuff...good purchase....would buy again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer sevice was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and polite. treated my equipment with respect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went great as always.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a doubt when the squad comes out. Great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service & great follow up when I had questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very careful when they put my tv on the mount.

    I would recommend this to a friend