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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 833 Showing 16,641-16,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Greek Squadĺ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad did a very good job. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech guy was really knowledgeable. Was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guy did an excellent job setting up my Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys really know their business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the Geek Squad knowledge and expertise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hookup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't get the smart tv to work. We had to get verison in on anothet matter and he hooked it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a great install and was very careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good warranty that you could get on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Deal from Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for SetUp and Connection, best store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is cheap and easy to buy when buying the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from geek squad were very competent and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect & setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with the Geek Squad setup. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys are very good and fast. they do tvs and soundbars very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent was efficient, proficient and pleasant and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEEK SQAUD INSTALLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BELEIVE IN GOOD PRODUCTS SUCH AS SAMSUNG. GOOD QUALITY AND GOOD ON PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took suggestion from sales rep happy with all suggestions he made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very good and help a lot. they fix it good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would not know what to do without Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know all about computers and other mechanics and electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My delivery and connect of my tv was done very professionally

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fast set-up. Probably too fast 'teaching' session

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First TV (60") was set up quickly, but I would recommend slowing down the demo session. The second TV that I purchased & also had set up on a different date--pleasant young man, but he didn't complete the set-up. I've tried to do it myself, but haven't been able to do so. I need to contact again as the TV in the basement guest suite isn't really set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys made setup so easy, so happy we had geek squad install

    I would recommend this to a friend