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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 834 Showing 16,661-16,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Simple and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very helpful and easier than the handbook for setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was done quickly and all my questions were answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Very professional and knowledgeable. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helpful, polite, instructive and conscientious throughout service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer very professional and very helpful and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set it all up and had all the apps working in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt, clearly reviewed set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly technicians, explained what they were doing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and knew the job and did it in great time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for most situations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a basic TV and connect to your network situation, this service is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the tv and great job on setting up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new tv and all it has. Mike from Geek Squad was very helpful in showing us how to use everything the tv has!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel were professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the whole thing went really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer was perfectly professional at the job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Great Geek Squad people were really great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality workmanship! looks great! They were in and out in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and good service.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys set my TV up in no time. In and out!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    service was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2x and several calls, but they did hook it up right. All techs are not created equal.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. They were on time and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an awesome install... I’ll use them any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they are doing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the geeks know what they are doing and can do it quickly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is placed perfectly. The living room looks much better.

    I would recommend this to a friend