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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 835 Showing 16,681-16,700 of 18,776 reviews
  • Rated 3 out of 5 stars

    mr. M

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery agent scratched my 65" screen during set up/ Called several times to Best Buy to solve problem..offered rebate but only to be spent in their store...paid them in full prior to delivery ...took 5 weeks to resolve..had to take gift card for best buy only..baaaad company...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my purchase of this LG Oled 65 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the installation of my first wifi wide-screen tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but i could of done this by myself...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD PEOPLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I DON'T HAVE A COMPLAIN ON HOW THEY DID THEIR JOB VERY COURTOUS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, prompt and nice. Answered all my guestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek did super job delivery to hookup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff to set up my systems were great to work with a huge help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery & Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Quick set up and basic review of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tech did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the level of service provided by the technician

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup of 55 inch is just fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The placement and set-up of the 55 inch Samsung over the fireplace privides a great venue for watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, did the work, very nice, answered questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appointment was convenient for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents didn't explain the operation of my complete system enough. Had to refer back to the manuals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were on time and did a great job mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, professional, efficient and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it's an excellently made quality product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for video enthusiast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and service of geek squad was commendable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, Profesional, courteous, and cleaned everything thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great picture on the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set Up Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, knowledgeable, on time. Will use again. Personable.

    I would recommend this to a friend