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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 836 Showing 16,701-16,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    2nd review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lovely person who was a huge help and pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for our new home! Very elegant looking. We love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color. great size and good sound. That's all folks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size and contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek boys really helped with the set up showed up on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the guys were in and out in about an hour.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew came in and had the job completed in 60min

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors and the clarity of my new TV is fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option is important and was well worth the cost for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time and very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful team of experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs were accommodating to my needs and questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were friendly and competent. Service was fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the installation and would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hook up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected as required. Too long of lead time for service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and I could get Netflix but couldn’t get my cable channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when promised. Explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service person was knowledgeable and personable. Nice guy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good but it is somewhat confusing getting it through chat or online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very polite and professional service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took the time and care to set it up, and explain the many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great, very professional, and on time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    birdguy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted a large 65" tv quickly and generally better than I could have done on my own

    I would recommend this to a friend