Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Friendly, nice and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, helpful and friendly. Would use them again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad TV Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the squad sent to set up the TV were courteous and freindly, they did not seem to know how to set up the many features of the new Sony Bravia Smart TV I had purchased. I have to keep going to Utube to find out how to set up many features I wanted to avail myself with by buying this TV. Best Buy has encouraged me to contact customer service to get the 'best' benefit of set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Installed 3 TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were good but scheduling was somewhat complicated.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.techs were ecellent. spent time connecting audio and training
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation techs are super knowledgeable and nice
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item works as expected too and as needed too.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been noticing some mistakes i.e. video crossconnect between live TV!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nice job and good knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly, patient, and did a great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only problem was that I had to wait a week for delivery
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad set up tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the tv quickly and connected all my devices
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks were friendly, respectful and did a professional job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service very professional I would recommend them
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
85" install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a good job of carrying the monster 85" TV up the stairs didn't hurt anything didn't break anything didn't scratch any thing, didn't hurt it. Hooked up as expected got all systems working they did their job just fine.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Our new sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It will be great once all the speakers are working
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech was the best !!!!!!!!!!!!!!!!!!!!! Matt O.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smooth Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad guy was cool and efficient and answered all my questions
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV wire box installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was efficient, polite and neat. Great work.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is Awesome! Very helpful, nice, and patient!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Brought in wrong tv and blamed me.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a very easy install. Turned it on and guided me thru setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Had to be done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Was courteous and new what he was doing
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
