Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and courteous team! Would use them again!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're the BEST! Prompt, courteous, and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good decision to have the Geek squad hook it up.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
on time and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my tv was not wall mounted, however hooked up and answered all lquestions i had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.purchased for Bluetooth Bluetooth wont load automatically NEEDS SOFTWARE UPDATE OR FILMWARE UPDATE
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by Geek squad, definitely use them again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service man was right on time. did a very good job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD at BEST BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment you can make when you buy technology!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Right on schedule and lots of time given
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had issues with some of my components but they work hard to make it all work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. Also took long time for credit on unused cable
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading a review. We know how important your TV is to you, so we're honored that you came to us to ensure that your TV was set up correctly. Our TV Connect and Setup includes many great features, such as help taking the TV out of the box, getting it on the stand, connecting to Wi-Fi, programming the included remote, setting up the TV to work with up to two streaming services, and hiding wires so things look neat. While we know that paying for an extra cable is never fun, we're glad to hear that you have since been credited for it since it was left unused.
Rated 5 out of 5 stars
Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome and fast service!! 100% secure and fast!!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.delivery and set was on time and efficient. thanks.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grant feom geek squad did a great job with setup!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Tv was delivered in great condition
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony xr7590j. True 4K quality. Perfect for gaming
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys were most helpful and answered all questions:)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time and had no problems with hookup. staff friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geeks Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job hooking up my TV. Very professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to reschedule twice as I was assured tgat the tv was in and wasnt. Then after making the second app. I was told after calling 4 times that to make sure the tv was in and seeing the app. scheduled that the app. was not confirmed. The Third time was the charm.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came to hook it up so fast less than 30 minutes
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Installed TV but still have an audio problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the agent attempted to correct the problem, the condition still exists.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
