Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Installed TV but still have an audio problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the agent attempted to correct the problem, the condition still exists.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Beautiful TV-sound-etc.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a complicated setup and they did a great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very professional and very thorough.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have done it without you, thanks.........
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great equipment, great service, knowledgeable employees
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Purchase of Defective TV from BEST BUY Company
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and paid for install went fine however the Toshiba Smart TV has had issues and problems from the start and Best Buy refused for me to return or replace it even though I documented the problems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did their thing...nice to have this service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected all available devices
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was hooked up perfectly and working great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Need the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Polite, efficient, quick. Able to explain and instruct.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad that set up our set, that were very good
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, versatile use, would recommend to others.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up of Tv and sound bar was great, very knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service is just fantastic!! You guys do pro.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad ROCKS!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can depend on GS. Always. They are my heroes!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. Good knowledge of producr. Polite and
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were prompt, courteous and explained things well
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job.... tidy and professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mount 2 TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, professional customer interaction.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reprogrammed the remote after replacing the DVD player.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
