Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 846 Showing 16,901-16,920 of 18,776 reviews
  • Rated 5 out of 5 stars

    Could have gone another route less expensive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work installing TV a bit over priced however.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The geek squad was good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this TV . The picture was not as clear as I hoped it would be and it also faded as you moved from side to side . I returned it and purchased another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Zack he is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zack did an awesome job. Very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend it. Yes. ...............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatful for the tips

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and courteous. They answered my questions and connected all devices easily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad was proficient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad said that I do not need the indoor antenna. My outdoor antenna would suffice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv to be moved/reconnected. Wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE GEEK SQUAD, THEY ARE FAST AND VERY PROFESSIONAL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was Friendly and thorough. Very pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job new there stuff very friendly and courteous thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek was very polite, knowledgeable, friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Really, really, really, really.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dave and rob did a fine job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very proffisnal and worked on the deatils

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problem with the connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Done successfully by the Geek Squad. Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service received from the guys setting up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and the guys showed up early.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the screen. The Geek Squad were wonderful and very helpful. I would Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install crew was GREAT! Can't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, neat, knowledgeable and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People were very friendly and helpful, and polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So so

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this a 4 because one of the tv was mounted crooked other than that everything else was great

    I would recommend this to a friend