Customer Ratings & Reviews

We purchased the 77" Sony Bravia and to say it is the next best thing since sliced bread is an understatement. We have only had it a few days but it is incredible. The sound, the picture, the quality is above and beyond! Thanks to Jamal and Adam for a TERRIFIC job setting us up - they were AWESOME!

Purchased TV as gift to out of state elderly relative who was unable to lift and connect and set up tv and other devices. The agents were able to complete the set up on 2 visits and thankfully covered under my Tech service plan.

The installation was great. Austin was able to quickly set up my TV and did a great job setting up my components the way I wanted. Very neat and orderly. Good guy too.

I purchased a 65" Sony OLED TV from Best Buy to replace the 14 year old 50" Plasma set mounted above the fireplace in our living room. I knew given the size of the new TV and the fact that I am now 74 meant I would need someone do the installation for me. I purchased the Geek Squad TV Connect of 56" and larger installation service. The work that Jamison and his co-worker did in removing our old TV and installing the new one is without question "Best of Class" in my opinion. The installation was not nearly as simple as I thought it would be. After taking the old set down, it was readily apparent that my thought to just move the old wall mount from the back of the old TV and bolt it to the TV. That would have worked. But the unsightly connection of wires connecting from the ORBI Mesh network and Roku and other factors would have made it look like it was not professionally installed. They relocated the original wall mount and set up the wires so that nothing was showing. It was not an easy task. Jamison then made changes to the way I had the TV Remote set up to enhance the quality of the TV picture and the sound. Finally, they cleaned up and everything when finished.

They set up the TV and did all connections and made sure everything was working properly and explained the remote and The TV functions . They were excellent and did everything much faster than I would have. Highly recommended for non techies like me.

The agent was excellent.He connected all of my devices to the new tv.He also cleaned the entire area and disposed of the materials in my recycle bin! He was very friendly and worked very efficiently!

Matt was very efficient and helpful showing me how to set up and use my tv. Highly recommend Matt. Pam

The two guys were very efficient. They had the TV unboxed, legs on and on the stand in 10 minutes. Hooked it into the online service and had me watching TV in a very short amount of time. They also were nice enough to move my old projection TV into another room. Could not have asked for better service.

The guys carried our big TV upstairs, connected it quickly and then gave us a tutorial on how to use the remote, etc. They helped us set up our preferences and answered all our questions. We were very impressed with their professionalism and knowledge, including the ability to to talk to us “old folk” in terms we could understand. They were great!

The installer RUBEN was awesome. He was very knowledgeable and took time to review things with me. He was a Geek Squad Employee which makes a big difference. I have had a sub-contractor come out...no go. Thanks.

The installer came to my home for the TV installation on a stand. He was on time, courteous and very professional. He made sure everything was in working order before leaving. I was very satisfied with the experience and highly recommend Geek Squad.

Great, friendly, polite and professional, team whom I would like to have back any time to do another installation. Makes you feel like you made the right purchase with the right company!

They installed the TV quickly and were very knowledgeable and professional.

The agents put my stand together and then my TV, They knew what they doing and had them together in no time. Then they set my TV set up and stayed to make sure everything worked properly.

The agent set up the tv and did a wonderful job of explaining how the tv worked. He set up all my apps for me. Disposed of the huge box the new tv came in. He made sure I knew how to work all the controls before he left. I was very impressed with this.

The Geek Squad installed my TV & Home Theater System for me. I could have done this myself but I chose to have the Geek Squad do the installation. This was a great investment. I learned so much from them, especially the fine tuning to get the peak performance from the TV & optimal sound quality from the soundbar & rear speakers. GREAT INVESTMENT!

The agents spent about 45 minutes explaining all the items to me and set up my comcast remote and adding in my apps....I'm over 60 - so technology is really passing me by thee days. The technicians were very friendly, helpful and made I actually now understand some new technology for a smart TV! Thanks guys!

The agent came in and installed my TV, sound bar and wireless subwoofer. They did an excellent job and the picture on my TV is out of this world. Thank you so much for that amazing staff and service.

The install crew was professional and courteous. They also answered all my questions before leaving.

Guys that came to set up were awesome great team did all that was needdd and answered my questions