Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18760 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 18,760 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed our TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unboxed and set up our TV, we didn't need it mounted. They were polite and professional and instructed us about how to use our new TV. We were very pleased with their service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to get my TV running again very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys took out the old TV, which was an older 2006 rear projection TV that weighed 90 lbs, with no problems. They brought and set-up the new TV really fast. I couldn't do it myself, so I was so glad to have them here to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of the Geek squad came today and delivered our new 75 inch Samsung TV. They were extremely pleasant, very customer focused, efficient and professional. They went out of their way to ensure the old TV was removed, the new TV set up correctly and then showed me how to use it. Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG 65 inch OLED TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down and carted away my old TV and set up the new TV with no problems. The LG 65 inch OLED TV looks great with a more crisp picture and deeper/rich colors. Service and TV were/are excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - Geek Squad brought TV, unpacked and installed where i wanted it. Wonderfully set and ready to go.. Beautifully fixed and checked to be sure it is working, remotes. Being able to speak into the remote for what I want to watch, WOW WOW!!! no need to hunt channels because of the remote availability. How sweet is that..Thanks GEEK....i RECOMMEND GEEK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team TV Installation & Removal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team completed the services we purchased: installation of a flat screen TV and removal of another from the premises on time. They also cleaned up and removed TV packing material when they left. A job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the cost.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way to schedule appointment. Constant update on arrival date and time. Arrived right on time. Got to work setting up tv with necessary computer settings and streamer settings. Very polite neat with removal of old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thexset up was great. They were on time professional and cuteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Everything is perfect. Great sound and picture. The geek squad did a wonderful job setting it up and answered my questions. Matt Brady and his helper were patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble getting the DVD player and Netflix to have sound. I had called LG customer support to no avail. Looked for a you tube video. Nothing. Justus and another gentleman with the geek squad came out and had it working in no time. Thank you both. We also had 4 remotes. They showed us a universal remote which we bought. They set everything up and taught us how to use it. They would show us and then have us try it. Smart, quick, considerate guys. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job with the installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed the new TV and set up the new WIFI ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of 75" TV and soundbar+surround

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the Geek Squad service we received from Techs Louis and Alex. They were super efficient with the install, setup, and removal of our old TV. Great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that delivered my 65in. Samsung TV were very efficient and polite.I would use them again in a heart beat for my next buy from BEST BUY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up everything and explaining the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marilyn Bender

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man who delivered & installed my TV was the best. He explained my questions with the knowledge more than one would expect. I felt he covered everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were polite and professional. They handled taking down our old tv and installing the new Samsung 55 inch tv quickly and efficiently. We are retired and couldn't have done any of the installation without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very professional.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional in installing my new Sony TV. They set it up explaining how everything works and answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television delivery and set up.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One agent delivered and set up our new television connecting all the streaming services. The agent was very clean, quick, and efficient and also demonstrated the operational controls while answering any questions we had. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOO GOOD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS GOOD ITS AWSOME I LOVE IT I LOVE BEST BUY I LOVE GEEK SQUAD

    I would recommend this to a friend
Sponsored