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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18756 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 18,756 reviews
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional friendly and informative helping 2 retired people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad polite andceffucuenr

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked quickly to set up my device with insructions how it worked. Efficient and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch samsung tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and set up . Brandon and Jeff arrived at the stated time, seemed knowledgeable, were efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I've ever worked with

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremely helpful and professional. I can't recommend them enough. Was worth every penny to have my home theater hooked up right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative did an outstanding job. He carefully set up the new TV and the remote including connecting to my home wifi, Netflix and Amazon Prime Video accounts. And then he explained how to use the new TV and remote functions. I would use Geek Squad installation again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Team TV Installation & Removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team completed the services we purchased: installation of a flat screen TV and removal of another from the premises on time. They also cleaned up and removed TV packing material when they left. A job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was flawless. Quick and efficient. The best job ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QN90A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was smooth and professional. The team was efficient and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82 inch samsung

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the t.v., excellent picture. I have it paired with a klipsch cinema 600 sound bar and 10 inch sub. I had geek squad set up and pair with the internet, cable and other devices. It was easy for them and has worked flawlessly since. My wife and I are amazed every night at the upscaling picture quality. I do enjoy hockey and the motion rate has removed any puck blur we had with our old t.v. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful for this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad assigned to me called the day before to set up installation time and get pre installation needs addressed before coming out. My 2nd call was to let me know they were on the way and was actually before time. Upon arrival they removed my old 60in and installed the new. Watching them set up the new set and make remotes compatible assured me I made the right decision to have the Geek Squad set this up. Very professional agents were worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sylvia in Michigan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once they arrived the service was Great!! They knew exactly what they were doing, and Boy were they fast!! Can’t be more happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and also programmed the necessary features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed and interfaced my current equipment. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a lightning fast television with excellent

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is 49 inch Samsung is a wonderful product. The picture quality is amazing , end it is an extremely user friendly television m.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two members of the Geek squad came today and delivered our new 75 inch Samsung TV. They were extremely pleasant, very customer focused, efficient and professional. They went out of their way to ensure the old TV was removed, the new TV set up correctly and then showed me how to use it. Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set Up a LG 55" C1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were careful with setup of new C1 and removal of old 192# tube set. Showed me how to use wireless to take advantage of HBO Max. For our household's needs, tech service was outstanding as to punctuality, set-up, clean-up, and courtesy. Though set could use some fine tuning as to its potential, we understood setup is not a professional calibration. Overall, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were polite and professional. They handled taking down our old tv and installing the new Samsung 55 inch tv quickly and efficiently. We are retired and couldn't have done any of the installation without them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality set up. The installers we on time, friendly, and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents connected our tv successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was good and I could not have set up my 77 inch tv without it.

    I would recommend this to a friend
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