Customer Ratings & Reviews

Our Geek squad installer did an outstanding job installing and connecting our TV to all services. He was efficient, personable, and knowledgeable. He made the experience enjoyable.

Cesar did an excellent job in connecting my TV and programming. He was ver professional and knowledgeable. I just purchases another TV and wojld hope that Cesar can come to set it up.

Agents did an excellent job installing, mounting and tuning tv. In addition they took time to run thru the menu and use of remote

The Geek Squad are fantastic. Set up TV and then explained how to work everything. I have had a Geek Squad service contract I think for about 10 years. They have been an excellent resource to help me with my digital short comings. Thanks Geek Squad.

I was very pleased with The Geek Squad's professionalism. I was contacted throughout all stages of the appointment. The crew showed up on time, unboxed my TV and totally set it up with all connections. They then went through the on screen set up and made sure everything was working properly.

I moved into a new home and needed 2 televisions mounted. Geek Squad members showed up early, was very friendly, was very professional, did a great job with the mounting with no damage to the surrounding areas in my home, and went above the service by cleaning up the area of work and even helped me install a feeder line into my wall to hide the cables! Thanks so much for all your hard work and this was the second time I’ve used Geek Squad for TV set up and would definitely do it again!

Very professional service by Geek Squad in delivery and installation of my Samsung TV. After a quick setup and installation, they were more than willing to answer my questions and provide other information related to connectivity with Wi-Fi and tutorial for use of Remote.

THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

We purchased the extended warranty to be able to purchase the installations of our new tvs at a discounted price. We were glad that we did because it made getting the tvs a lot simpler. We just let the BB folks do what was needed and in minutes, we were good to go. They were very accommodating, other than a few things like opening the boxes upside down so that we had to repair them to be able to use them, but overall, pretty happy with the service.

Best Buy agent set up Poor my TV was exactly what I was hoping. He came to the door he was professional he connected everything he delivered the TV I didn’t have to worry about anything. He explained what he was doing and How everything worked on the TV. I am extremely happy with the set up!

Agent was courteous, efficient and precise. Unhooked and removed old TV. Unpacked & connected new TV. Patiently taught me how to use new remote and find programs. He was very neat & took away all the packing. He was the epitome of a polite and proficient professional. I gave him six stars!!

The agents setup the TV on the TV stand, setup the TV functions and provided us with information regarding the technology of the TV. They were quick and asked if we wanted to keep the TV box or have them remove it.

The Geek Squad has done it again. Took down my old TV, set everything up quickly (new X950G Sony) while cleaning up the entire area, and put everything neatly aside for me to give my old Plasma TV to a friend. The guys were quick, efficient, and spent extra time with the settings of my new TV as well as my cable box. For $49? I'm very happy. Thanks guys!

One of best service you get from geek team Quik response and better performance I ever see and provide warranty delivery and back up support all for free and they remove old y v or Appliences for free of cost nobody beat this deal

Excellent technical support - members of the Geek Squad who installed and set up our new Samsung TV and Logitech remote were on time, courteous and very professional, in addition to being "experts" in what they needed to accomplish. Our new system is now fully integrated with older components, thanks to their commendable efforts

The man was on time, ready to go w/protective mask. He worked quickly and efficiently and was most helpful and informative. He was nice, friendly, and knowledgeable. He stands out as the exception to the difficulties I had with the problems of the purchase. Best Buy would be unbeatable if all were of his caliber. Thanks

The crew were on time and professional. They disconnected my old TV and installed the new one quickly. They explained the functions and made certain that I felt comfortable with it's operation. They were wonderful!

The technician set-up my new smart TV and connected it to my cable service. He arrived on time, was friendly, knowledgeable and professional. He showed me how to move through the various screens which was very helpful.

They were great & masked & kept their distance. They were very patient with us, when we realized it wouldn't fit on our existing tv stand & scrambled to find something else. We were pleased that they cleaned up after themselves & set up the set for us & explained the easy remote. Professional & personable

Drake was very meticulous about entering my home and he was very helpful and respectful. He answered all my questions and set up the TV in it's place very carefully. I was most impressed with what he knew about this TV. THIS WAS THE BEST IN HOME SERVICE I HAVE RECEIVED! THANK YOU!