Customer Ratings & Reviews

The agent was very efficient and friendly. Helped me put my TV together and program it!! Really appreciated his help.

The agents brought my 85 in Roku TV and Mount that I purchased. I am new to Total Tech and I am very impressed. The agents were fast, friendly, knowledgeable and professional. Glad I purchased the Total Tech subscription and I plan to use it alot more in the future!

The Geek Squad installed this 65” TV with ease and professionalism. They checked it to make sure everything was working correctly. There is no way my husband and myself could have installed this TV on our own, at our age . Thank God for this service.

I recommend doing getting them to do everything. Why bother wasting your time. Quick and easy...they answer all your questions and get you setup quickly.

An excellent technician came on time and set up our TVs in good working order.

The agents were experts at setting up the device, asking if I had certain peripherals and what to connect.

The agents who came out to set up our TV were really great. They were very professional and very knowledgeable about the TV. My husband is disabled and sometimes his cognitive abilities are challenging. They made sure that he understood how to fully operate his remote

This was our first experience with the Geek Squad and they couldn’t have been better. The two who came were knowledgeable, fast, courteous and helpful with our questions. Excellent job!!

Techs did a good job and cleaned everything up. Very knowledgable.

Purchased 85 inch tv costing over $2500. I thought an extra $200 to set up this thin tv was worth it, as it requires 2 persons to set up. Besides if GEEK Squad breaks TV its their problem.

Definitely worth it, and even better that it was included with the total tech package. Staff showed up on time, was courteous and efficient. They even put on covers for their shoes when entering my place. Highly recommend it, especially if you purchase a large tv screen like a 65' or 75' inch tv

The agents connected my TV and explained the pointer (the name is gone) to me. I had disconnected the DVR after they left last time and had it where I couldn't even get a station. So it was a very simple problem for them. The biggest problem for them was explaining everything to me. I am so upset that you can't get a DVR that will tape while watching TV.

I was very please with my service rep. You could tell he knew exactly what to do, did not waste time fooling around, did his job, cleaned up after finished and called to check if everything was ok .

They were quick and professional. Setup with out issues.

The installers new exactly what they were doing. They installed a 65" with sound bar in the family room and a 40" set in the office and all work was performed professionally and neatly in approximately 1HR. I would definitely recommend the Geek Squad for future installations as I have used them in the past and the service is always consistently above average. Very satisfied

had purchased a New TV techs were on tine a very high quality installation very knowledgeable felt safe having them in my home.

Ken was professional and did everything we wanted perfectly.

THE AGENT SET UP MY NEW TV WORKS GREAT, TOOK MY OLD SET AND GAVE AND ANSWERED SOME OF MY QUESTION. HE SHOWED ME HOW TO ADJUST AND OTHER THINGS, AGENT DID A GREAT JOB

The technicians arrived on time and set up my new tv with the Xumo box and the sound bar quickly. They were great!

everything was good. They showed us how to use the tv