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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 918 Showing 18,341-18,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad set up our television professionally.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was amazing. Very professional and friendly. Did an excellent job and did not take long to setup the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation and set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was installed and set up very quickly and efficiently. The installer showed me how to use everything and made sure I was comfortable with it. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in. Said good morning. Was done in no time with setup. Showed me how to use the remote. Gave me a couple of more pointers and was gone. Was on time and didn't take up much if my day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative could not have been more efficient or helpful. Answered all questions and demonstrated everything so that I could replicate them. Would never attempt to do a set up like this without Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    minime

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my tv & gave me wonderful service along with a refund. I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very careful technician who set up the walled tv far more carefully and better thought out than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I could do it all myself - how wrong was I? These guys are experts at what they do! What would have taken me half a day to do (and it would have been wrong), these guys did in an hour, including describing how everything was now integrated (fire tv, sound bar, xfinity) into one controller. It may seem like a lot of money to spend, but if you want it done correctly, pay the price. If there's one thing I've learned in life, it's that cheaping out only ends up costing you more in the end. This is a professional service - pay for it - you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service in setting up my Tv & internet service. The technician was polite and offered me help in how things work. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service, satisfied with results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A special shout-out to my geek squad specially, Patrick from Heath, Ohio. He was very informative, not only did he hook everything up and explained things, he also hooked me up to a Sonos sound system that he suggested and a Sony Blu-ray player so he's also quite the salesman also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy with him doing the work! Nice guy, explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very professional and helpful. This was the first time I ever had a roku tv and I never knew nothing about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with Greek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent, professional, and thorough. They arrived on time and after setting it up removed all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric from the Warwick Geek squad installed our TV and removed our old one. He was efficient,excellent and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient and professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked quickly and are extremely knowledgeable about the various services that my television was being connected to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two agents showed up on time and worked well together. Quickly got our Samsung TV set up and integrated with our cable system. Showed us how to operate it and left everything neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't have done it without them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were so nice, friendly and efficient. I'm old and don't use the TV very much. so they showed me how to use everything and helped me sign into my apps. .\

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money for smart Tv set-up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set-up our smart Tv in about 90 minutes. This included connecting to Wi-Fi, adding a couple of streaming apps, adjusting color, sound settings and showed us how to use the remote and other features. If I had to set it up, it would have taken me at least two days and a lot not so nice words.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad members who came to our home were very courteous, worked together perfectly, and installed our new TV stand and 55" TV carefully and quickly. They also showed us how to do everything we would need to with the TV before they left. We appreciated their installation!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted and Soundbar set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers were timely, efficient and very knowledgeable while also providing guidance for an unrelated issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs who set up our new tv were on time, extremely pleasant and knowledgeable. Great experience.

    I would recommend this to a friend