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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 921 Showing 18,401-18,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    GET THE GEEK SQUAD DELIVERY/INSTALLATION PACKAGE!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish i could give this service TEN stars! two wonderful guys, (Marty and Marcus) come out and were very careful about delivering/installing the new 75" samsung... this is NOT a task we would have wanted to tackle... they took the time to do it right and explained ALL the features to us, (2 senior citizens), with great care and patience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job setting up TV and explaining overall details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up 55 inch samsung 4k tv.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gil was very professional and very helpful. He took his time and made sure we were happy With the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an absolute must!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen were great! Friendly, knowledgeable , quick and very professional. I will absolutely tell all our friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, friendly, knowledgeable people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a very good experience from the time we purchased our new TV & had it set up. Have been enjoying our TV ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable. They set it up and explained it to me so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set my tv up with no problem. They showed me how things worked and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent put together and explained the TV. He took away the old TV too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents setup our TV and BluRay player efficien

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV and BluRay player, very excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional. I appreciate the team putting mmm tv up and hooking up my surround system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed T.V.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully aware staff you what they were doing, on time, answered any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked everything and provided excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced worker. Very professional. Save us lots trouble try to figure out how to use our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST GEEK SQUAD TEAM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo and Tyler are by Far the BEST team. Courteous, efficient and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron Miller was pleasant, helpful, informative, effective, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Technician was very good and very knowledgeable, I appreciate the help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience! The guys were super nice & professional. They hung the tv with care and expertise. Looks perfect on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVf and stereo installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered, installed TV and Receiver system efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was terrific, very knowledgeable and helpful. I am blind, so his expertise was invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After he put it together ---he TAUGHT me how to work it! Fabulous

    I would recommend this to a friend