Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, professional, clean appearance. Felt very comfortable with them in my home. Answered all my questions in a way that made me feel comfortable and informed. Did not rush with probably silly answers to questions I had and treated me respectfully. Would definitely recommend this service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
You can only hope this installer comes to you.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The younger lady installer was so knowledgeable and efficient it gives me great pleasure to offer her a great review.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
yes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great by the people installing. Having a tv stand that would have worked with a sound bar would have made every thing soothies
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Square installed my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative installed the TV and connected it to my devices quickly. He was courteous and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a fine job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time. They worked efficiently and had our tv mounted quickly, just the way we wanted it. Thanks!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung Tv Balcony Bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up & connected our new TV and made sure everything was adjusted correctly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Best Buy Agents
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was excellent. He hooked up our tv & installed the apps to our smart tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked in timely manner. Also hooked up sound bar. Great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installation service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by geek squad! Highly recommend their installation services, well worth it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, reliable!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad is always professional and patient! They come in, get the job done, and get out!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great agents and very professional - would certainly give them high marks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Detailed Instalation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job setting up my TV; very quick and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD TO MY RESUE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had the GEEK SQUAD out for both a TV issue and a printer issue, both bought from Best Buy. This person was so awesome, repaired my TV in under 10 minutes and my printer, which had not been working correctly for 2-3 weeks, in under 5 minutes. And, he taught me how to troubleshoot my printer if my issue returns; and repair it myself. Who could ask for better service?
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful setup and running show.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful in setting up my TV and getting me started.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the greatest!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery man was efficient, pleasant & very knowledgeable. He connected the Roku to my wifi in no time flat & quickly showed me how to use the remote. Getting the tv delivered from Best Buy was a total nightmare but this experience with the Geek Squad more than made up for it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, professional, courteous, even wore foot coverings while providing service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best service ever !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Downie was an amazing technician. Not only did he install the tv. He connected it to all my devices and explained how to use it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Skilled!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were skilled and helpful at putting this up thx
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional 10/10
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeksquad members did our setup. Very professional, friendly and courteous.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received such a service but it's probably good :) I don't know why it seems like I've received such a service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
