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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came in and put and set up our tv in a very quick manner. They were very nice in explaining how to scroll thru the apps so I was able to stream or watch live tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman who set up and installed my TV was patient and went above and beyond my expectations. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great they were in and out made sure we were happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay, Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Google tv is smarter than I am! I never could have connected it and set it up without the 2 Geek Squad guys! I recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful and polite

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific. Very helpful and answered all our questions and made sure everything worked and if we had any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my Tv expeditiously!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my old TV outdoors and although I was missing my remote, they were able to show me how to use my Apple TV remote from another device !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife.........

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy with it although she still does not understand how to use it completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was simply a drop off, not a set up. the drivers were great, communicated with me all day to notify me to the exact time they would be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up went very well, and the second visit resolved the little problem I had after the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy change of TV and sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice....they delivered and set everything up and took away the old TV. On time and very pleasant people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great crew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents relocated and installed all components in record time. Very courteous people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Geek Squad installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have asked for better help. Knowledgeable, friendly, and got us set up. I would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT is a great TV for our needs I wanted a small screen to be put in a spare bebdroon and Its works great I would But a larger version it the need arrives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my TV and connected all my devices. He answered any questions I had. He was very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gauge squad install my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was more than I expected when they came to set up my TVI was really excited and they done a very professional job Geek Squad has always been there for me many years and always got fantastic service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kosta was my technician and was great. Knowledgeable, quick and very friendly. Had me all set up within an hour. This is the only way to go, especially as I am no good with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install surround sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to switch audio systems to my tv. The technician was efficient,patient and informative. Couldn’t ask for better treatment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Set Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new tv and requested it to be set up. The set up people did it quickly and also programmed the satellite remote. Very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and satisfactor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott did a terrific job of setting up my new Samsung 32" TV and explaining its operation!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV taking out of the box service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went fine. TV needed to be taken out of the box. Cable provider then set it up. $200 is a high price to pay for that service.

    No, I would not recommend this to a friend