Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and thorough. Also, they were very knowledgeable. Happy to answer my questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV INSTALLATION
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an outstanding job. They were very professional, curteous and friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv to big for stand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They saved me from returning second 70 inch tv They had pedestal stand on truck . The tv was too wide. It cost $168.00 was worth it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I appreciate Girolamo's work and character.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Girolamo (spelling?) was excellent Tech. Very knowledgable, professional, patient and friendly. Cabinet and TV - start to finish - great work!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squard did setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the 65"TV great. All the additional componets are working fine.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great. Very professional & friendly. Very efficient & listened to what I wanted for the install.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Instalation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were prompt and courteous, set up new TV and helped with our questions concerning basic operations
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Did a Quick Repair.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed wires replaced as they were worn and no longer properly delivering signal to the TV. It works great now.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Personable, Efficient, Professional
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad service team were very professional and efficient in setting up my TV. Spent time making sure I knew how use it. Friendly and personable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mr P
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tav from Alpharetta Georgia store area is the best! Smart, capable, nice, available for questions. Simply the best. We trust him!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Choose the Best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate very knowledgeable about product. Delivery on time. Setup by professionals. TV quality A-1
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Small tv install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came on time and did what they do best. Set up the tv and the remote for direct tv. Quick and efficient
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very caring and helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable. Took the time to show me how to use and how to troubleshoot.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great crew. Were very knowlegeable and efficient. Wished i had asked more questions on the TV control.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job. Set up and explanation helpful. Guys cleaned up and took packaging and old TV away. Thanks
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installed the tvs quickly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They could not override the automatic shut off and eliminate the screen saver.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very smart and very fast. The switchover left me nearly speechless. Such nice folks!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 800 number geek squad scheduler made a big error in describing what I needed and charged me double, even though I am a total tech member. I explained it clearly but she wrote it down wrong.
This review is from TV Setup, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took our 40" Roku Smart TV upstairs to our bedroom and set it up for us! He was great!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad we're professional and fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came and installed our television in minutes. We couldn't believe how fast their service was. Thank you Best Buy Geek Squad!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friend