Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommend the Geek Squad!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fabulous! Knowledgeable, fast, polite--just plain efficient and very nice.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad installed my 75 in samsung to perfection thanks again sam
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very good team.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys are doing a great job. Explained everything to us.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an awesome and professional job! Looks great and works great!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and great customer support and very informative
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional setup and installation. Everything was great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered and installed my Samsung 43”
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install team was on time, efficient and pleasant!will definetly use them again
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installed & put together our sound system
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all the technicians that came were all polite, knowledgeable and corteous with special mention to STEVEN Thank you Geek Squad
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved me $$
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So helpful. So polite/courteous. They took the time to show me everything after the set up and help save me money, too.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New 77 inch TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All purchased items were installed & operating perfectly! TV & mounted sound bar functioning great…
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
would recommend this service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the gentlemen who came to us the first time and the second time were friendly and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good Customer support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Buying online is so easy or going into a store, always ready to help you.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Jason?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent secured my headphones to the TV and showed me how to use and charge them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My geek squad crew were awesome they came in had it done took their all the trash away they did a wonderful job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was great, connected my devices answered my questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents exchanged tvs and set up the new one. They were extremely professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service. Came in a timely way. Very polite
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad killed it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to help a bit since the television was so large (75") but I am so glad I had someone else do the heavy lifting.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Complete great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech completed the installation of my new TV, Soundbar, and connected my 4K DVR into this system.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the Best!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Geek guy walked us through every step of install and made recommendations we would not have thought of
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friend
