Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Highly recommend the Geek Squad!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fabulous! Knowledgeable, fast, polite--just plain efficient and very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed my 75 in samsung to perfection thanks again sam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good team.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys are doing a great job. Explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome and professional job! Looks great and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great customer support and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional setup and installation. Everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my Samsung 43”

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was on time, efficient and pleasant!will definetly use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed & put together our sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all the technicians that came were all polite, knowledgeable and corteous with special mention to STEVEN Thank you Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved me $$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful. So polite/courteous. They took the time to show me everything after the set up and help save me money, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 77 inch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All purchased items were installed & operating perfectly! TV & mounted sound bar functioning great…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend this service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to us the first time and the second time were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service! Buying online is so easy or going into a store, always ready to help you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jason?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent secured my headphones to the TV and showed me how to use and charge them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad crew were awesome they came in had it done took their all the trash away they did a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, connected my devices answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents exchanged tvs and set up the new one. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in a timely way. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad killed it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to help a bit since the television was so large (75") but I am so glad I had someone else do the heavy lifting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech completed the installation of my new TV, Soundbar, and connected my 4K DVR into this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the Best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Geek guy walked us through every step of install and made recommendations we would not have thought of

    I would recommend this to a friend