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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 933 Showing 18,641-18,660 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad was awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time, courteous and so efficient. A bit of an overkill with the scheduling, but I guess more is better than less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed television with detailed instructions. Even explained Remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents were on time, very professional, provided install and walked us through everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery/installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fantastic- helpful, knowledgeable efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery, set-up and clean up went as expected...happy with the service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and informative

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not much to write about because the provided service was excellent. Can't get better than that. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery team who brought to house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and very professional through the whole process highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted my tv with precision, to my liking and in very little time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician gave us excellent service. He was curtious and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that showed up were very good, your customer service line staff is horrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still stunned by the exceptional quick service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same day service. Professional and courteous. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung da best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv quality is wonderful, we enjoy everything about the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value of being a Geek Squad Member!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, informative and helpful! A great value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding hookup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional and very knowledgeable. His work was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has installed 7 TVs in my home and always a great experience. On time, and fast install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV tech installing our Vizio was great and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is what you pay...Value is what you grrr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We;; done! Fast, efficient and on time...wht more could want?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent review. The an excellent. They come in put the up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an outstanding job,made sure all was done and all questions answered before he left....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and nice. Fast and efficient Went above and beyond

    I would recommend this to a friend