Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad was awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right on time, courteous and so efficient. A bit of an overkill with the scheduling, but I guess more is better than less.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installed television with detailed instructions. Even explained Remote.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy agents were on time, very professional, provided install and walked us through everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery/installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were fantastic- helpful, knowledgeable efficient and friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Big screen set up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery, set-up and clean up went as expected...happy with the service...
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Helpful and informative
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not much to write about because the provided service was excellent. Can't get better than that. Thank you.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery team who brought to house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time and very professional through the whole process highly recommend them!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv quickly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mounted my tv with precision, to my liking and in very little time.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Technician
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician gave us excellent service. He was curtious and knew what he was doing
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs that showed up were very good, your customer service line staff is horrible
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Still stunned by the exceptional quick service.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Same day service. Professional and courteous. Thank you!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
samsung da best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv quality is wonderful, we enjoy everything about the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Value of being a Geek Squad Member!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, informative and helpful! A great value for your money.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding hookup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely professional and very knowledgeable. His work was first rate.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has installed 7 TVs in my home and always a great experience. On time, and fast install.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV tech installing our Vizio was great and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Price is what you pay...Value is what you grrr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We;; done! Fast, efficient and on time...wht more could want?
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent review. The an excellent. They come in put the up!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did an outstanding job,made sure all was done and all questions answered before he left....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
None
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and nice. Fast and efficient Went above and beyond
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
