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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 934 Showing 18,661-18,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Men.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Men Very helpful to me. thank you Thank you. Thomas L Sjovall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, and they knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lower Alabama (LA)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek squad team as always, they never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services, on time, answered all questions. Efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv real quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installater knew what was needed and hadcthe tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job setting up tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents set up my tv and did a great job as usual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did an excellent job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Jacob is the best! Hes been here before!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was great and very understanding and I was happy with my service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient service with technical knowledge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents who knew what they were doing, answered questions & were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was found to be defective by the Geek Squad technicians.They found the motherboard to be fried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the Geek Squad tech was super nice and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived at the appointed time and finished the job quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, did a great job and were very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh had it up and running in no time. Helpful, informative, professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was the best,, I am extremely happy with the set up of my wall mounting. the tv looks great , thanks again 5 stars all the way and 2 thumbs up !!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and sound bar set up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and orderly but the tech did not spend enough time explaining all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matthew was wonderful & extremely helpful to us as senior citizens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed a robu stick on my TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were efficient, courteous and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided amazing service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and Amazing and Excellent service! I would use the Geek Squad again in a heartbeat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service bestbuy provided was phenomenal. This model has been great.

    I would recommend this to a friend