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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 936 Showing 18,701-18,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Connections have worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections have worked great Connections have worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competent professional techs. Respectful of property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved them

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast delivery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value !! would buy again very satisfied !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Installation of TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly and explained everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient. They were here only about 30 minutes. All works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Highly recommend for new installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Guy's were excellent. Cleaned up afterwards as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy With This Product! High quality merchandise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped set up TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and synced up TV with other services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and to care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and instructed me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv and connected to cable quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome customer service. extremely friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow you talk about being professional at what the do. They are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up tv to all devices. Was very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent work very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing my TV mount, the Geek Squad techs connected my TV to my Apple TV to ensure functionality -- recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pleased but not overjoyed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician assembled my TV stand and installed the TV just fine, But he appeared disinterested in helping with the Roku aspects, He said, " you don't have wi-fi?" And when I said that I said I did with Verizon Fios, he just ignored that. So I got know instructions on setting up Roku or any of the other streaming services.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad from WS outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service and Geek Squad personnel are outstanding.3

    I would recommend this to a friend