Customer Ratings & Reviews

It was great to have someone set up and provide us with the answers we didn't know we needed. So grateful for Geek Squad.

Nick, who was our Geek Squad installer, was excellent. He took time to answer all of our questions. He was very efficient and he left his work area spotless.

The agents who installed the tv did a good job of installation and programming the cable remotes. They did not check the 5.1 surround theater system or balance the speaker output as is noted in the option we paid for. Nor did they check our DVD to see if it is working. I have set another appointment up to review these issues. Once this is completed I will be happy with this purchase. We spent a considerable amount of money for the tv and installation services and want them to work.

Best Buy Setup and Connection service is one of the best. Our tech is especially knowledgable and we don't use anyone else!

Great service, installers were very professional and timely.

Service was exceptional, arrived on time, explained everything

The setup was good. The person was nice and friendly. Was able to bring the tv.

Geek squad initially installed my TV stand a little loose, but they came back the same day and got it fixed up.

Used prior to this purchase, excellent service. Efficient service. Reliable and informative

The agents assembled my new stand and bolted it to the new TV. Then connected the TV to my battery backup and DirecTV setup. All done within an hour. Excellent! More than happy.

Geek Squad installation of my new LG OLED tv evo was good. The person knew a lot and I was pleased with all of it. I asked questions and he had answers

Excellent service by the geek squad from ft. Gratiot,mi James was his name I believe, and he had an assistant too. Both worked to install and clean up boxes, plastic wrapping, etc. , also removed the old tv. They installed the new tv and hooked up my old sound system, plus explained how to use the remote, and answered all my questions, My new 50” tv and its sound system work perfect. Thank you Geek squad!

They set up the new tv and connected all devices. They were efficient and patient. They made sure we knew how to use the smart tv functions and how to switch from Directv to antenna tv. I cannot say enough nice things about these thoughtful, helpful guys. They even made sure all the little styrofoam pieces fro the packing were picked up.

Very professional friendly and informative helping 2 retired people.

The agents did everything and were great. I was irritated with the fee for taking away the old TV and the fee for connecting the sound bar (which I purchased at the store with the TV). The charges were ridiculously high. Do better.

The two gentlemen who delivered & set up were great! Professional, positive attitudes, & knowledgeable. They took their time in explaining everything, weren't rushing to get to next delivery & were very helpful! Outstanding job!!!

Best way to put up a tv. By having geek squad do it. A little pricy. But if it’s a big tv well worth it

The agents who delivered and programmed LG 77-inch tv were very helpful in explaining the “how -to” of the set . Their professionalism Is second to none! Very friendly and cleaned up the place like nothing happened! Thank you guys!!!

Carter Cain did a great job. He is an expert, Efficient and cordial. A+ service.

The agents set everything up for us. We ran into a little issue but Geek came back out that same day and quick-fixed it. We then ran into another little issue and Geek came out and fixed it a different way - the issue was not at all the television in either case but the soundbar hook-up that turned out to be very minor and easily solved!! We are extremely pleased with this television!!