Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 18,772 reviews
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had great experience with service guys. They are very professionsal and on time and clean service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed TV quickly and was efficient.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent, Jason, was very helpful and mounted TV and helped reconnect to Wi-FI, etc. Very dedicated to helping and giving assistance.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Great setup
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great setup. The geeks that came to setup the tv were very knowledgeable and did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad setup and install was seamless
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had this tv delivered to my parents house. My mom kept telling me how the agents were amazing and kind from beginning to end. Got them set up and showed them how to use everything.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent service installing my new Best Buy TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My new TV fits perfectly in my bedroom. The Geek Squad installer explained all important aspects. So pleased with with the expert knowledge.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad really helped us out.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The technician was totally knowledgeable and very professional. He set up my set and addressed all my technical issues. My wife and I were very happy with the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
SMART TV SET UP
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent did an excellent job setting up my TV and making sure my favorite apps were loaded. Ensured I was able to access programs before he left. Excellent support!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Fast and Efficient!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two guys were very efficient. They had the TV unboxed, legs on and on the stand in 10 minutes. Hooked it into the online service and had me watching TV in a very short amount of time. They also were nice enough to move my old projection TV into another room. Could not have asked for better service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Was Great!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were so friendly and courteous. They were obviously very experienced. Set up of the TV was a breeze and I have had no problems since installation. Great job!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
excellent help on an unexpected issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Geek Squad technician quickly set up the tv and was able to connect the wifi. When it turned out the special headphones that had previously been used on an older tv needed a converter from analog to digital to connect to the optical audio output on the new smart tv, he searched the web to find the necessary items, a photo of them and explanation. Through his great help, the (very good) headphones soon were connected and worked perfectly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad TV installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad did another outstanding job for us.
They set up our TV and took care of all the apps, etc. that need to be done. Best service!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful Service!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was very glad that I choose to use the Geek Squad service. The service person showed up on time and gave me a twenty minute notice. I really like the online communication and their set up was extremely quick. When I checked the set up, the wires in the back of the TV were all organized in a very neat fashion. They programed the TV and set up the remove, as well as showed me how to use it. Great Service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Quick and Competent Installation
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agent arrived on time and set up my new TV quickly and efficiently. He was very courteous and responded knowledgeably to my questions. He explained the various function to my satisfaction before he left. This was my first smart TV so I was a little anxious about it. I have been very satisfied with it over the past few weeks.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Thank you Gelica! Geek Squad installed my TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Gelica, from Geek Squad, was very efficient, explained as she set up and gave Very Good instruction. She made sure everything was working well and gave me support phone #!!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad gets it done!!!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful work!
They are fast and it looks and sounds amazing!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 4 out of 5 stars
Arrived as planned and got the job done
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The two man team arrived on schedule and completed the job in a reasonable time. They did have to repeat a couple of steps as did not account for need to adjust brackets before tightening everything. And, luckily I have a great set of tools as they did not so I supplemented theirs. Nice guys and were professional. Got everything setup as I wanted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad is the best.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Setup was flawless. Quick and efficient. The best job ever.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Quick and Helpful!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents spent about 45 minutes explaining all the items to me and set up my comcast remote and adding in my apps....I'm over 60 - so technology is really passing me by thee days. The technicians were very friendly, helpful and made I actually now understand some new technology for a smart TV! Thanks guys!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
Rated 5 out of 5 stars
My new TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The agents were professional and on time. My new TV was up and running in short order! They put it where I wanted it. Took the old one away along with all the old cords etc. I was happy with my purchase.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love geek squad services. They are fast,efficient,friendly and very helpful.