Customer Ratings & Reviews

Quality set up. The installers we on time, friendly, and competent.

Oh my Word! The two Geek Squad agents were friendly, efficient, knowledgeable, and very fast! They took down my old TV, mounted the new 55 LG and helped me with all the settings. They were extremely patient in teaching me all about the features and even hooked up my phone and my computer to the new TV. I trust their knowledge and their ability to solve problems. Thanks to the Geek Squad, my husband and I are now enjoying our new TV.

The two young men were very polite, helpful and very handsome looking. I like your Geek Squad employees for all of our purchase from Best Buy from our kitchen appliances to PC’s. The agents set the TV on our entertainment center and made sure it was secured.

Everything went smoothly, explained everything Thank You

This is the first time we have used Geek Squad. They delivered our tv, took away the old one, and set up our new tv to the 4 components we have plus our antenna. They were very friendly and professional and went over all the features of our tv. They were here over 1 1/2 hours to set everything up so it was well worth the money. It would have taken us hours to do what they did plus we would have had to dispose of our old tv. We will use them again.

The Geek Squad did an excellent job setting up the TV, Soundbar, rear speakers. They were very neat and courteous. They went over the instructions for the TV and gave me hints on accessing the Apps that I have included on the TV and how to add new ones. They also set up the new speaker stands that I also purchased from Best Buy. I would definitely recommend them!

The agent came to my house and explained everything to me and helped me pick out exactly what I wanted and needed. A week later another geek Squad employee showed up at my house with my television and everything needed to set it up. He showed me how to work everything and was knowledgeable and efficient. I couldn't be more happier and pleased with the service I received. I will be using the geek Squad for everything I need.

Very pleased with his services and would recommend Geek Squad to everyone.

Excellent service. Knowledgeable and informative. Two technicians set up the tv completely. Walked me through all aspects of usage. They were helpful and not in a “hurry” to get to another appointment. The cleaned up all packaging and even took my old tv away.

Wonderful Geek Squad service. Kept us informed of delivery time and were kind and considerate, while giving instructions. John and his assistant were the best!!! Our sincere apprecistaion!

Accurate, professional and very patient to explain everything about remote and all kind of apps for the tv

Great experience! Tge Geek Squad was friendly, professional and showed me how to use my tv after they set it up

This is the best picture on any of my TV’s. The colors are vibrant and picture is incredibly clear. I have 3 Samsung TV’ and this is at the top for best pucture

The two men who setup the system did a great job. they were personable and friendly. They were knowledgeable and quick but took time to make sure it was setup correctly with all the streaming services I use set up and logged into.

The geek squad that comes to your home to set up your purchases are far more knowledgeable than the average one in the store who sells it to you. These guys will go the extra mile and complete their job even after they leave. I am elderly and not techno savoy. I received an updated Comcast remote several days after best buy was here. I knew I had nothing to do with it. I called Comcast and it was ordered for me at no cost for delivery or monthly fee. I can't say enough good about this service.

The two gentlemen that delivered the television were extremely neat and careful when setting it up. They made sure it had a good internet connection, checked to see if there were any firmware updates and also connected it to operate with my fire TV and AV receiver. They also hauled out my older flat panel for recycling.

The very knowledgeable young man set up our tv very quickly and helped with another small problem on another tv we have. I would recommend this service

Geek Squad arrived on time and expertly hooked up my new tv, explaining to me what and how it was being done. Very knowledgeable and competent in all respects.

The representative delivering and installing my new tv was so goody to work with - on time, courteous, experienced and knowledge - and answered all of my questions.

The Geek Squad Service is always competent, on time, and friendly.