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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1618 reviews

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,618 reviews
  • Rated 5 out of 5 stars

    Invest geek squad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment. Had them come out to show me all the features of my TV. The basics I’m gonna use all the time. Arrived on time, fast and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. They were fast, respectful in the house and covering their shoes. I'm very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding team that expertly mounted the TV to a huge stone fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted system for TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Techs Mounted 2 Sony Oled TV’s with the sound bars and this is an awesome system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad needs a raise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ & his partner based out of the Naples FL market are best in class. Showed up early, unboxed and mounted 3 TV's, set up all sound & remotes and were done in 90 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that we’re doing the work we’re very caring and enjoyed their job. It was completed as requested in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad deliver a new TV and mount it to the wall. We also had two other TVs that needed mounting. The team did a FANTASTIC job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was a great investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents were very kind and considerate. They even put plastic over their shoes when coming indoors from outside. They were extremely knowledgeable in setting up our new tv, mounting our old tv in a new location and hooking up all the accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV contrast and resolutions. I love the Sony brand and this is one of the reasons why there’s 83 inch flatscreen with surroundsound and subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and easy to work with highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad came out and mounted 3 tvs for me. Very efficient! Illustrated the different ways to use the projected mounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Class act by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven and Briannah were fantastic to work with and watch the work they executed. They explained everything and made sure we understood the new operating processes of the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians had no issues hanging my 75” tv going through stack stone wall covering. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amadeus was outstanding! He was friendly, explained how to use our product very effectively, and solved any problems we had. I can't imagine how he could have been any more perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the money to have Best Buy's technician team mount wall bracket and our new 65" flat screen Smart TV. They were extremely neat, worked quickly, programmed the remote and spent time explaining all the features of our tv and how to use the remote to access all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, fast and easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician showed up on time, went right to work, made it look easy. Took down old TV and mount. Put new television and mount up and ran the wires behind the walls out of sight. Also advised of promotion to re mount the television he took down in another room at half price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great installing this tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this mounting unit for tv over our new home above the fireplace. It's great watching tv while the gas fireplace is on. So warm and cozy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed our 70" TV to be mounted on the wall. The team arrived earlier than scheduled but better that way than late! Very professional, nice team, listen to customers, offer advice when requested. Fast and TV is up! Cons: why leaving such short cords, we can barely move the TV box and the Wii! Other than that, all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Geek Squad Supporters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional. They assisted us in determining where to place each tv on the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agent was terrific! He mounted televisions to walls in a very professional manner, explaining how to use the remote for each tv.

    I would recommend this to a friend