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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1619 reviews

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,619 reviews
  • Rated 5 out of 5 stars

    Install of audio and video equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both of the installers did a great job installing all of the audio and video equipment. They were excellent in explaining the setup and use of the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the wall mount for the Samsung TV. This is great addition to our kids bedroom. It was perfectly wall mounted and easy to grasp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the five people who came did an excellent job of installing all three TV.. Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living up to their name... FANTASTIC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was FANTASTIC, and very knowledgeable regarding the products and proper installation/configuration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a TV mount and hung the tv. Th tv mount is perfect for us: it Gus the ability to move the tv out and to different angles left to right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done perfectly. They put the stand together much much faster than i could have. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finished the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team stayed well into the evening to make sure it was completely finished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such wonderful and knowledgeable installer team! It was a great customer experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV mounted on bedroom wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his team did an outstanding job. They listened to where I wanted the unit placed and mounted it perfectly centered side to to side and up to down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV wall mounted above fire place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt and his team did an outstanding job. They listened to where I wanted the unit placed and mounted it perfectly centered side to to side and up to down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very pleased with the Geek Squad. They were respectful of my home, friendly, yet professional. Did a good job and was happy I decided to have them do the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse Butler and his team mounted my tv and connected all my devices. They demonstrated great knowledge, friendliness and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent cords, ease of use, good quality fine and beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OUTSTANDING SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived on schedule. As a team they worked perfectly together, even adding a bit of humor. When finished they took the time to adjust our new tv(that we purchased elsewhere) to perfection. Great work guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic asset to the company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered my Samsung QLED60, set it up and programmed my Logitech Harmony quickly and seamlessly. After the installation, they took their time to explain how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's holding the tv very well. The guys did a great job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a total member for years and years. I was told $349.98 to hang my 98" TV to the wall and $49.98 to hook up my Polk Audio System. Credit Card was billed $449.98 Bad experience, installers came about 5pm, 8/07 said they were too tired and could do a better job if they came back 8/10. They came back 8/10 and said i had the wrong mount. they came back 8/20 hung the TV on the wall and said the speaker system was not on their work order but said they will hook it up since they were here, Terrible hooh up, wires leading nowhere. no sound out of some speakers. Subwoofer plugged in and no other connectors. they did say they only have hooked up wireleed systems. i would never want the same two installers to ever come here ever again. What i was charged to hang the TV was legal robbery. *

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool no problems an it was professionally installed I’m satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the TV in the perfect location quickly and silently. He reattached all of the cables and bundled the cables with Black plastic cable ties making the cables look neat and orderly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job with our installation. We are very pleased with their efforts.

    I would recommend this to a friend