Customer Ratings & Reviews

Two 85 inch tvs were mounted on the wall. The team that came did a wonderful job.

Really great guys and very professional on time and very clean workers

The Geeks installed my TV and connected all of my devices. They were very courteous and knowledgeable.

Installalation went great,no issues, we always use them

They did an awesome job. I recommend geek squad.

The geek squad did an excellent job installing the mount and TV on the wall

Geek squad arrived in time frame promised. They were well prepared and did the work in a timely fashion.

The agent mounted my tv and made sure it was connected and working. This saved me time and frustration!

The crew efficiently mounted 2 tvs. They were courteous and friendly.

John did an excellent installing our wall mounted televisions and getting it all working for us. Kudos to him.

Exceptional service Regular updates about appointment and on time Very patient to my needs Thank you

The installers were very good. Knowledgeable, Clean and courteous on all levels.

The Geek Squad completed the installation and mounting of our TV’s in a timely manner. They were efficient, friendly and knowledgeable.

We had an appointment on the schedule for several weeks for today after buying our TV from Best Buy. There was no communication prior to today narrowing the installation window. The scheduled install remained under my login despite the no show by the installation crew. I called 3 times. First time I called I was told to wait longer, someone will call you today when they are on their way. 2nd time we were "disconnected". I did get a hold of the delivery and install helpdesk on my 3rd try, where they confirmed what I already knew which was the job did not get assigned to anyone so that we would have to reschedule. The first date was April 3 (2+ weeks), which clearly isn't great, The customer service person indicated she escalated the issue and that we will hear from someone in 24/48 hours. We will see if that happens or not. A poor experience on all fronts. Showing up is 1/2 the battle and that didn't happen. The customer service person gave us a $50 gift card. I understand the gesture, but really getting the bracket here and the TV on the wall is the only ask we have. We'll be happy when that happens.

The Geek Squad was very professional. They know what to do.

Everything was absolutely amazing ,perfect customer service

I have had the Geek Squad do multiple installations at my home and they arrive on time, are polite and do the job right the first time!

Looking forward to having someone install the TV’s

The agents mounted the TV flawlessly and it looks great without display of wires

The Geek team mounted my new tv, set it up and demonstrated use and navigation. Excellent service.