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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1619 reviews

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,619 reviews
  • Rated 5 out of 5 stars

    Install was fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional,and knowledgeable,fast and neat work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and did a great job. Not happy being late, need to keep customers informed on delays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician moved TVs from one room to the other being very polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great quick job mounting the tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and he makes the room look so much neater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Stayed until everything worked, even when I had to be on with CenturyLink support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad explained everything and even went back to store to get a mount that would work with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV. They’re the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV perfectly. I am extremely happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and surround sound system setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly, took pride in their work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and helpful. They also helped me sign up for apps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit disappointed in the lead GS guy. It was clear to me that, after they left and I had an opportunity to review the pieces of the product "that just wouldn't fit"...that they probably would have fit had they not been forced and then would not have broken...and if that is the case, then just tell me...I broke it...don't lie to my face. Bad form! THAT was worse than the precarious piece snapping off! And LISTEN...you don't have ALL the answers...not a great experience with 50% of the GS team that installed my $500 TV swivel bracket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, took their time and made sure everything was perfect before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were very neat and clean, did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED MY TV AND CONNECTED ALL MY DEVICES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly. Professional.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very friendly and professional. On time. Quick install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a hard job look easy Had my new wall mount and 65 inch tv up in no time. Even took the box the tv came in with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We continue to get high quality service from both Best Buy Stores in Anchorage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 tv’s over fireplaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Quick and knowledgeable! We definitely will use their service again. Go Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an incredible job mounting and connecting my TV to WiFi!

    I would recommend this to a friend