Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers express satisfaction with the quality of TV installation, frequently praising the installers' speed, efficiency, and professionalism in handling large screens. Positive feedback also highlights the careful handling of the televisions during the setup process. The service is well-regarded for its ability to manage the installation of very large TVs. No significant negative feedback was reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,619 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv with ease and connected all cable equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! We appreciated the their workmanship.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting service

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people from best buy mounted our tv when we upgraded the tv in out vacation home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Milers experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was quick clean and professional love the service I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased from BB for my previous tv. It was then reused for the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep did an excellent job!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was very friendly, knowledgeable and completed the install with no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    At home service provided

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with their professionalism. Great 2 person team. Worked efficiently & got the job done to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a Great job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moved 1 TV to a different room and did a great job mounting the new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. Food customer service. I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed very quickly. They were nice and patient. I would recommend 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time and did a professional job on the HDTV installation. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team of guys to help setup whatever you purchased and make sure you know how to use the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to schedule

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to schedule product install & relocate. available on weekend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No Call-No Show

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could leave zero stars I would. I bought a $3,000 TV and a $250 wall mount. Scheduled installation (had to wait 3 weeks). Got the confirmation text, e-mail, and a phone call confirming the installation appointment day and a 4 hour delivery window. On the day of arrival, no phone call. 4 hours after they were supposed to arrive I called customer service and they stated the tech was held up on an installation and he would call me in minutes. 2 hours later I called customer service again. This time they stated the tech called off that day. Which is it? Late tech or no tech? Regardless, unacceptable! I returned the entire order the next morning. One simple phone call would have prevented the whole issue.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Installed 86 and 65 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and work was done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service was provided by the Geek Tech.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was provided by the Geek Tech. Anthony did a great installation to meet our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team is great! Friendly, fast, and thorough. TV’s look great on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks did a go job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with my purchase great for the money. easy to instull.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Byron did a wonderful job and was very knowledgeable! Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting at a premium

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an amazing job now wires showing and everything is hidden!

    I would recommend this to a friend