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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 83 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the Smart Icicle Lights LED 190 RGB Generation II's brightness, RGB capabilities, and ease of use, frequently praising the app and the customization options. Many appreciate the straightforward setup process. However, some customers find the product to be costly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 83 reviews
  • Rated 5 out of 5 stars

    Twinkle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it- change the look of the holiday display every night

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    You gotta get these.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look amazing! Bought 2 sets and synced them together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to setup Wifi enable control with alexa and Google

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great control of lighting effects

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When hanging the lights outside on the house, the app has a hard time mapping all the lights. If you skip the mapping step the app will load the default icicle map. Once you have a map that is mostly accurate the light are wonderful. I will definitely buy more Twinkly products.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for 48 hours

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this set of lights for my bedroom to go across one wall. They were the perfect length, I liked the moving rainbow effect, and that they were too short for my cat to ever dream of shredding. I put them up on a Thursday night, had them turned on periodically the next few days, and at some point I looked up on the following Saturday afternoon...and half the set is off. The pictures make it look like there are 2 sets connected, this is a little misleading. It is one long set. However, about where the set is divided in the box is where the lights stopped working. These are way too expensive to become defective after 2 days of use. I took them back to the store, where a return was easy enough, but I was told they couldn't send a new set because it was sold out online (it was not, I ordered a new set when I got home, not sure what the worker was looking at, not a big deal but a bit annoying). Really hoping my new set is not a dud as well. There is no reason outside of poor manufacturing that this set should stop working correctly after 2 days of inside use.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hi Sarah, we are sorry for your experience. If you need any additional help just contact us through the HELP Section of our website and we will be happy to help you. Thanks! twinkly

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of buying new icicle lights every frew years. I can tell these will last a long time, take up less room, unlikely to break a bulb and has all the added color changing features that the Twinkly brand offers. I wish i could write things and you could read it on the icicles but it doesnt really accommodate for that being that they are not positioned close enough together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twinkly 190 RGB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is working as designed. Haven't pair it music addon USB dongle

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are perfect and easily synchronize with the app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lights

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lights. Trouble connecting to WiFi but once connected work properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤ twinkly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lights available if you want to control the effects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is worth the price. I plan on buying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def recommend these

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome lights.. So many effects..beautiful bright lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Light up the night

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are nice lights. I like controlling them from the app. You have many choices of colors. Just wish they were a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Lights Worth The Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twinkly Icicle lights are worth the money they cost. I put them up across my front porch and it added to the light effects that I already had. I would purchase these again if I had another space to hang them. Best Buy had them on sale which made it even sweeter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a little tricky to get a map of on the house cuz the reflection of you have a white or light color house you need just the right time of day for light to map. I love twinkly I have over $1600 in the and love them

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Needs to be able to connect to other devices!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hard to sync with other devices. Needs to be user friendly

    I would recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hello! In the Help section of the Twinkly.com website you can find many user-friendly tutorials helpful in setting up your devices and discovering all the features :-)
      Also, using the "contact us" button you can request assistance from our User Satisfaction team, who will be happy to help you! twinkly

  • Rated 1 out of 5 stars

    Not worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So difficult to setup, 2 LEDs are out, 3 others are in their own strong world. Not worth the price and aggravation.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hi! When Twinkly customers are not satisfied with the product they have purchased or are experiencing difficulties, our suggestion is to contact our customer centre (twinkly.com, help, contact us), so that we can help you get a fully working product and assist you in the best possible way! we hope to change your opinion about us! twinkly

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy app, Beautiful Designs!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These icicles look beautiful on the front of my house! I use them for all different occasions like college football and the holidays. I can’t wait to design my Christmas and Hanukkah light patterns. It’s so easy to use the app and ply around with colors and designs! You’ve gotta get these lights!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Twinkly Icicle

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are very convenient that you can change the colors without ever taking them down from the house. However, they do not daisy chain, so each set needs to be plugged in. Also the power supplies die a lot and are never in stock on their website making your lights useless.

    I would recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hi there, thanks for your feedback! As mentioned for your review on the 250 and the 600 String, for your concerns about the possibility of daisy chaining your devices, you can do it virtually by creating a Join-group on the app, so that you don't need to physically connect them, assuring the best performances possible on a tech level. As for the plug, you can eventually use a classic multi-socket strip to avoid the problem 😉 For the power supply, if yours doesn't work anymore, don't worry you can just get in touch with our Support team using the contact form on twinkly.com, they'll make sure to send you one as soon as in stock! Thanks a lot! twinkly

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lights really work well. My patio looks good lol

    I would recommend this to a friend
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