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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 883 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Smart Light String 250 LED RGB Generation II for its easy setup, app control, and extensive customization options. They appreciate the brightness and vibrant colors of the lights, finding them perfect for decorating Christmas trees and other festive occasions. While some customers find the product to be a bit expensive, many agree that the quality and features make it worth the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 883 reviews
  • Rated 2 out of 5 stars

    Mostly meh.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the Icicle lights and curtain that Twinkly makes, this one just doesn’t compete. The lights are spread to far apart to be able to recognize a distinguishable pattern.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Thanks for the feedback! Regarding about your considerations, keep in mind that each LED light basically behaves like a pixel, which means that a higher density of LEDs allows the effects to be clearer and more detailed.
      Icicles and Curtains have a structure suitable for the reproduction of 2D effects, whereas the string is a different function and shape, which is why the result obtained is also different. twinkly

  • Rated 5 out of 5 stars

    A must buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the coolest lights, we used them with our black Christmas tree and love them. They kids liked being able to change the colors with the app too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking lights. One issue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really nice lights. I brought a couple of these string lights and connect them to the Wi-fi. Unfortunately, one of them gave me intermittent connection problems. I had to reset it and switched the connection to local/direct wifi and it worked ok.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 1 out of 5 stars

    Great lights cheap cord

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lights and quality is great, but the cord is cheap and wripped off when slightky tugging in it

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Thanks for the feedback,
      all materials are certified and of good quality, but if you have experienced any problems, our User Satisfaction team can help you.
      Please get in touch with us using the Contact us form in the Help section of the Twinkly official website, we will be happy to assist you! twinkly

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw a review of this product and decided to buy it. Needless to say it was a great choice. Product works great, Would recommend for anyone in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Twinkly lights

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the look of these lights. While I'm not a fan of LED lights (because they tend to be way too bright), these look really nice on our tree. I'm a surprising fan... Steve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best lights in my neighborhood. Setup can be a little tricky but totally worth it. My kids love the lights and all my neighbors stop by to comment on my lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freaking cool!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes they are expensive so don’t try and justify cost effectiveness, but they are an awesome tool to make your tree do amazing things with lights!!! I would definitely recommend!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lights

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are the coolest. We had people stop and asked where we bought these lights.Many different light combos, and intensity. I wanted to keep these lights up all yr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are terrific, especially for outdoors. Easy to hook up around the house and the app is user friendly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FIRE HAZARD!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have garnered a 4 star review, if it hadn’t melted and set the house on fire. This product is incredibly unsafe. I hate to think of what would have happened had we not been right in the room when it happened and it ruined our expensive antique couch.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hi, and thanks for your review.
      Generally the controller gets overheated if placed on materials, like carpets or fabrics, or surfaces, that don't allow it to disperse the heat, as specified on our website (see dedicated article in the Help section).
      In any case though, this can't bring to a fire, and consider our products are all certified, you find all the details on the website.

      We'd like to know more about what happened, and to evaluate your case to understand what happened, so please get in touch with us using the Contact us form you find in the Help section of twinkly.com, our Support team will be glad to provide assistance.
      Thanks! twinkly

  • Rated 5 out of 5 stars

    Best lights ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love these lights! Wish they had more in stock when I purchased them, I bought the last two boxes. I will definitely be accumulating more before next Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE FOR HOLIDAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have never heard of Twinkly then you are in for a treat. Go to YouTube and watch videos on them because their products are amazing! Get them if you haven't already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lighting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for the christmas tree, great way to change colors and not having to go change lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Christmas lights on the market.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best set of Christmas lights on market. Using the Twinkly app gives you unlimited programming capabilities. A must buy.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Price

    Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very inconsistent connectivity. Randomly turn off. Have tried resetting, re-pairing, updating firmware. Way too expensive a product to work this poorly. Would take them back, but once you've strung and decorated your tree, it's not worth the trouble. Probably how they stay in business.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Hello Twinklydisconnect,
      We are really sorry for the bad experience with your Twinkly, we suggest to contact our support centre through the help section of the Twinkly website, our team will be happy to help you solve the problems you encountered with your device.
      Usually, with just a few emails these kinds of issues are solved and you will be able to enjoy the lights at their full potential twinkly

  • Rated 1 out of 5 stars

    Not good outside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put them up this christmas season and they have started coming apart at the leds. Looks cheaply made for such an expensive product. I like the idea and hope they get better. Sucks because its not they didnt even last until Christmas.

    No, I would not recommend this to a friend
    • Brand response from twinkly Team
      Posted .

      Dear Brown, we are very sorry for what happened to your string.
      Our suggestion is to contact our Help Center via our official twinkly website. In this way we will have able to give you the best assistance and the solution for your issue. As far as outdoor use is concerned, we would also like to clarify that our strings are IP44, so they can be used outdoors all year round, but they are not waterproof. This means that we highly recommended to consider placing the plug and the controller in a proof location, and to avoid plunges into the water for a long time (pools, gutters, puddles… ).​ We are sure that with our support and these advices, your lights will stay for a long long time!

      Kind regard twinkly

  • Rated 5 out of 5 stars

    Neat lights, good add to any tree or home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat lights, really adds a nice touch to any old Christmas tree. Very fun to play with different animations, and you can download free ones from their store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have fun

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a set last year... then bought another... and another. They're great. Follow the directions and have a blast. Kids love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So cool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These lights are so awesome, love that we can change them as often as we like. You don’t just have to use them during Christmas time.

    I would recommend this to a friend