Customer Ratings & Reviews
- Model:
- TWS100STP-GUS
- |
- SKU:
- 6422796
Customer reviews
Rating 4.6 out of 5 stars with 888 reviews
(888 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Smart Light String 100 LED RGB Generation II for its brightness, ease of use, and customization options. Many find the setup quick and easy and appreciate the vibrant LED lights. However, some customers express concerns about the price, app functionality, and connectivity. A few also mentioned compatibility issues and wished for a longer string length.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Brightness, Ease of use
Rated 5 out of 5 stars
Very cool, impressed by how easy it was to set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these... It was so easy to get these up and running (just pushed a button and then followed the directions in the app). I may have to go back and pick up another now that I know I can link them together to have the cool light patterns go across multiple strings.
This review is from Twinkly - Smart Light String 600 LED RGB Generation II - Multi
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Good Customer Service Experience
Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two sets of Gen 2 600 LED lights back in January 2021. I had to wait until they were back in stock so I got them after xmas and just put them on the shelf until next year. 9 months later I put them up outdoors for Halloween. One of the power adapters died after about 2 weeks. I was worried I was going to have to fight with Twinkly to get a replacement because it had been 9 months since I purchased them. I sent an e-mail to Customer Service and they responded in less than a day. All they wanted was a picture of the voltage label on the adapter so they could be sure to send the correct replacement. Less than a week later I had a new one. I will have no problem buying more Twinkly products knowing that they stand behind them. I didn't have a real problem setting up the two sets of lights to act as one group. It was pretty easy. As some other reviewers have stated, take a little time to make sure the light strands are spaced evenly so there are no gaps in your display. I had to go back and move a few lights to fill dark spots, and then ended up having to remap the lights because I moved them.
This review is from Twinkly - Smart Light String 600 LED RGB Generation II - Multi
I would recommend this to a friend Rated 4 out of 5 stars
Not quite ready for mainstream.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love LED lights, and thought this was going to be a fun product. Nothing bad, but not what I was hoping for at the price of the product. I like the all-weather ruggedness, I am not a big fan of the app and think the UI could use some improvements. I like the color scheme, but after multiple days of trying, could not get the color to remain. Really good concept, just not good enough.
No, I would not recommend this to a friendBrand response from twinkly Team
Posted .Hi Dave! Our goal is always to improve every aspect of our product, from the App to our lights. So any feedback from our customers is always welcome. What we value even more is the quality of our service, so if you have any needs we are available to help you with our Customer Support, which you can contact via the help section of our website!
- Pros mentioned:Setup
Rated 5 out of 5 stars
So fun, & easy! I need to buy another for my deck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are so cool, they look great, and I was surprised at how easy it was to get these set up. I originally bought these to decorate for Christmas, we will be putting these on our deck too to light up that space as well! The ones on the front of the house will be red/green, and we will set the deck lights to white or blue for a cool ambience affect.
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friend Rated 5 out of 5 stars
I have over 2k lights on my 7’ tree
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these lights. The more you have together the better effect you will have!!
This review is from Twinkly - Smart Light String 600 LED RGB Generation II - Multi
I would recommend this to a friendRated 5 out of 5 stars
Twinkly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product. I would recommend this to everyone
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Christmas Lights!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this lights! I bought them for the Christmas season, but I have been using them for various things all year long!
I would recommend this to a friendRated 5 out of 5 stars
Love these!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun changing colors!! You can have different lights every day if you want but our favorite is the gradually changing rainbow.
This review is from Twinkly - Smart Light String 400 LED RGB Gen II - Multi
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Lights are amazing!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lights are amazing! They are easy to set up and to control. I had many good comments about the lights this past Christmas. It is very easy to control with the application. I used them outdoors and had no problems with rain. I would highly recommend them. I am planning to get more for use in different occasions. Do not hesitate, buy them!
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friend Rated 5 out of 5 stars
Christmas Lights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Exactly as advertised. Best buy curb side service was also quick and efficient.
I would recommend this to a friendRated 5 out of 5 stars
My go to store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love best buy, my go to tech store. Looking for my next machine
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love these lights!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these lights! They are super easy to use and my favorite part is that they connect by Bluetooth. I have already had so much fun creating different light patterns and designs for many occasions! It’s so awesome that they can be used all year ‘round too! Highly recommend !
This review is from Twinkly - Smart Light String 600 LED RGB Generation II - Multi
I would recommend this to a friend Rated 3 out of 5 stars
Twinkly 250
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These lights are very convenient that you can change the colors without ever taking them down from the house. However, they do not daisy chain, so each set needs to be plugged in. Also the power supplies die a lot and are never in stock on their website making your lights useless.
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friendBrand response from twinkly Team
Posted .Hi there, thanks for your feedback!
As for your concerns about the possibility of daisy chaining your devices, you can do it virtually by creating a Join-group on the app, so that you don't need to physically connect them, assuring the best performances possible on a tech level.
As for the plug, you can eventually use a classic multi-socket strip to avoid the problem 😉
For the power supply, if yours doesn't work anymore, don't worry you can just get in touch with our Support team using the contact form on twinkly.com, they'll make sure to send you one as soon as in stock!
Thanks a lot!
Rated 5 out of 5 stars
Xmas lights
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful have 6 sets now. Love them would recommend
I would recommend this to a friendRated 5 out of 5 stars
Amazing light shows
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! It allows customized light shows....
I would recommend this to a friendRated 4 out of 5 stars
Amazing but cheap quality and $
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This a really cool product but not $120 cool. The lights are all plastic and felt very cheap. It was a little bit of a challenge putting them up since the two strands are connected to each other and the controller. Make sure you DON'T UN BUNDLE THE LIGHTS AT ONCE. HOLD THE BUNDLE AND THEN PUT THE LIGHTS UP. Since we did not do this, it took a lot loner to put up the lights. When setting up you have to map the lights with your phone and when you do it 3d it did not really work so I would recommend 2d mapping and a 2d setup so it is easier. But the effects are EPIC! If you like lights, you will love these smart lights. But if you are not on the wifi the lights are on you can not control them. And the Alexa and google control only can do solid colors, not patterns. Over all good lights.
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friendRated 5 out of 5 stars
Awesome Lights!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this lights! I bought them for the Christmas season, but I have been using them for various things all year long!
This review is from Twinkly - Smart Light String 250 LED RGB Generation II - Multi
I would recommend this to a friendRated 3 out of 5 stars
Light on strand already out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within less than five days one of the lights burned out. A lot of money spent for a defect to start so soon.
No, I would not recommend this to a friendBrand response from twinkly Team
Posted .Dear Ginny, we are really sorry for your bad experience with your Twinkly, but don't worry because our products come with a one-year warranty, so in cases like yours, you can get in touch with us via our Help Centre on the official Twinkly website and we will help you solve your problem.
Regards
Rated 1 out of 5 stars
Defective product. No customer support.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product shipped without controller, so it cannot link to app. As a result, I have a ridiculously expensive string of white lights. I have tried to contact Twinkly customer service via their contact page on two occasions; no response. Period. Why do business with a company that ships defective products without providing any customer support?
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 Christmas's. After talking to customer support for a month, they sent us a new power supply. Still did not work after that. Then they emailed saying its not under warranty and 25% a new set of lights. Quality is terrible. Way to expensive to use only 3 times and stop working.
This review is from Twinkly - Smart Light String 600 LED RGB Generation II - Multi
No, I would not recommend this to a friendBrand response from twinkly Team
Posted .We're sorry to hear about your experience, Skaterforeva1. If the replacement power supply didn’t resolve the issue, we’d love the opportunity to take a closer look and explore alternative solutions to help. Please reach out to our support team again, and we’ll do our best to assist you.







