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Customer Ratings & Reviews

Your price for this item is $25.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the PocketJuice 20,000 mAh Portable Charger's impressive battery life, portability, and economical price. Many appreciate its multiple USB ports and large capacity. However, some customers find the device to be somewhat bulky and heavy. A small number also noted that the charger can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,365 of 1,365 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges multiple devices and lasts a long time. Awesome battery.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this pocket juice is flame. hella op and chargers super quick!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Usually love Tzumi, but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these 20K Pocket Juice on Black Friday. One was for myself, the second was for a Christmas gift. when I first plugged it in and charged it I noticed that it took an extremely long time to charge but I figured that was normal. The second time I tried to charge it, it just wouldn't charge. I tried different cords but none would work. I finally got it to charge, but I had to push the cord into the unit at an ackward angle and it had to stay "just so" or it would quit charging. I can't sit and hold this thing to make sure it charges! I figured it was just a defective unit and that the one I had bought as a gift would be fine. Wrong. It has the exact same issues, only it will not charge at all. My son has a 5K Pocket Juice that works great so I'm sure the problem with this 20K one is with the design. Don't buy it, just get the cheaper 5K one. Also, I only have access to the internet on my phone, and the Tzumi website makes it impossible to submit a complaint when using your phone. I tried to call them and they don't have customer service by phone. So I'm stuck with these chargers that don't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overrated By Other Reviewers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new out of the box and never gets beyond 1/2 charge, and it came 1/2 charged. Not even worth it at half the price. Feels solid and it has a nice design but I didn't get it for the looks, I got it to charge my stuff. If it can't even hold 1/2 a charge right out of the box, what good is it? Also, there is ZERO documentation other than the required warning information so you can't even contact their customer service department.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wont fully charge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this item and powered it on. It shows 2 out 4 charged lights. I have been trying to charge this thing for almost 24 straight hours and it never goes past 2 on the indicator. Seem like maybe this is a piece of junk. I will be returning this to best buy for a refund and looking for another brand. Sucks because I used my best buy rewards points to help with the cost and will probably lose those.

    No, I would not recommend this to a friend