Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 92 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-94 of 94 reviews
  • Rated 5 out of 5 stars

    I phone black case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black case and Best Buy employee was very experienced and knowledge on product..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I expected more

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it seemed kind of thin and didn’t work well with my car’s wireless charging pad so I returned it

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Jason! Thank you for taking the time to provide feedback on your recent experience with our product. We appreciate your insights and want to let you know that your comments have been forwarded to the appropriate team. Your valuable feedback helps us continue to improve and serve you better.

      Thank you for helping us enhance the product, and please feel free to reach out if you have any further suggestions or concerns. urbanarmor

  • Rated 5 out of 5 stars

    Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very reliable and easy to use. I highly recommend it to others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Short Drop

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cracked the firs week it was on. It was a short drop from the chair I was sitting on to the floor.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We are sorry to hear that you're experiencing issues with your case. We would love to assist you with submitting a claim. Please reach out to our support team to provide further assistance by sending an email to support@urbanarmorgear.com. urbanarmor

  • Rated 2 out of 5 stars

    MagSafe charging didn’t work with my case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the case. Fits right and looks pretty good BUT on my unit the MagSafe charging didn’t work with the case on. Maybe my case was defective or something but it simply didn’t charge for more than a few seconds with the case on.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      Hello Peter! We are sorry to hear that you're experiencing an issue with your case.

      We would love to assist you with submitting a claim for your case. Please reach out to our support team so that they can provide further assistance at support@urbanarmorgear.com urbanarmor

  • Rated 3 out of 5 stars

    Concerned

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing has happened, but honestly case does not feel very sturdy. I am concerned how my phone will weather a fall.

    I would recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We're sorry to hear that you're not completely satisfied with your Monarch Pro iPhone 16 Pro Max case. We appreciate your feedback, and we want to reassure you that our product has undergone extensive testing. The case is designed to withstand drops from heights of up to 25 feet (7.6 meters), ensuring your device remains protected even in challenging situations.

      We understand that performance expectations may vary, and we are committed to making sure you have the best experience possible with our products. If you have any further questions or need additional assistance, please do not hesitate to reach out at support@urbanarmorgear.com urbanarmor

  • Rated 1 out of 5 stars

    Adds weight and bulky

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to try it to like it or not like and I didn’t like it because it added weight to my iPhone plus it’s bulky.

    No, I would not recommend this to a friend
    • Brand response from Urban Armor Gear Team
      Posted .

      We appreciate you giving the product a try and sharing your honest feedback. We understand that added weight and bulk can impact everyday use, and we’re sorry it wasn’t the right fit for you. Please feel free to reach out at support@urbanarmorgear.com if you’d like help exploring other options. urbanarmor

  • Rated 1 out of 5 stars

    Case did not fit

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case must’ve been an early prototype as it was at least 3/8” too long for the phone and phone wouldve dropped out if you had it upright. Was unusable and had to return. Likely a one off issue but wasnt willing to exchange for another and risk same issue so went back to Otterbox, which is horrible with the notch opening for the action button. Just ordered another of these now rhat they have been aroujd long enough to likely have gotten rid of that bad batch as I like the case and used it on a previous model without issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced elsewhere I bought better and cheaper I always get the best phone case on before I walk out with new phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Phone case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy! Long lasting. Great gift for that older child that you can’t find a gift for!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Cleanest case ive ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the case is insane. Not as big as a otter box but not as slim as other cases. Just right to stay protected. Have used UAG case on all my other iPhones. I always drop my phones and not one has cracked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most durable case i have used thus far, better than otter box for sure highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    uag case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had case like this on my old Samsung phone every time took off wireless charger when phone was turn off the back was little warm so that why don't buy uag cases no more

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a what is look like in photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not interested in this case this not same case you looking in pictures here

    No, I would not recommend this to a friend